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Unable to install Collector on Vmware using OVA file

NT_01
Level 1
Level 1

Hello. I am attempting to install the latest ova file (Collector-2.8.1.4-B-04.ova) on our Vmware Vcenter Server 6 installation.

 

Each time I receive the error "Failed to deploy OVF package. ThrowableProxy.cause A general system error occurred: Transfer failed: The OVF descriptor is not available."

 

I have downloaded the OVA file multiple times to ensure it is not corrupted but get the same error.

 

Can anyone help me get around this issue?

 

Thank-you

Fred

1 Accepted Solution

Accepted Solutions

Hello Ye,

 

Thanks for your reply. I was able to fix the issue eventually - it turned out being a certificate issue with my browser. I had to download the cert package from Vcenter and then I was able to spin up the VM.

 

Fred

View solution in original post

2 Replies 2

Ye Liang
Cisco Employee
Cisco Employee

Hello Fred,

 

Have you tried using different browsers or deploying on a specific VM host? I've read about this issue with various OVF deployments and it is usually a VCenter problem.

 

Thanks,

Ye

Hello Ye,

 

Thanks for your reply. I was able to fix the issue eventually - it turned out being a certificate issue with my browser. I had to download the cert package from Vcenter and then I was able to spin up the VM.

 

Fred