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Upload Processing with Cisco

wrightj
Level 1
Level 1

Using the Solarwinds NCM connector, it shows "Processing with Cisco".  However, in the portal, I show nothing in the upload processing section of SNTC portal.  I've retried this several times with no luck.

6 Replies 6

CC Cisco
Cisco Employee
Cisco Employee

Please share company and inventory names for further investigation.

 

Regards,

CATALYST CORPORATE FEDERAL CREDIT UNION

 

Inventory - CCFCU

Thanks for the details. I believe the issue is that solarwinds uploads do not allow you to specify the name of the inventory to upload.

By default, they are processed under the name: "Solarwinds_Default".

 

In your case, it looks like all you have to do is select this secondary inventory from the inventory selection on the top left of the portal.

Cisco_Services_Connection.jpg

 

Regards,

Cesar

Okay, I found that.  anyway to get this into the SNTC portal?

 

Thanks

Are you not able to select the Solarwinds inventory?

Can you share a screenshot of what your inventory selection options look like?

I found it.  I was pulling up the information under the Smart Advisor section.

 

I think I'm good now.

 

Thank you for the help.