Uploads from CSPC v2.11.02 aren't appearing in SNTC

[jaysbrown]

We recently deployed a new collector (version 2.11.02) and have configured the upload jobs to send to our SNTC account (same as the old collector).  The logs on the collector show that the upload completed successfully, however, nothing new is shown in the SNTC portal other than the previous uploads from the older collector.  The upload schedule from the old collector were disabled to avoid a situation where the SNTC portal was receiving duplicate data from two different collectors.

Any help would be appreciated.

Below is what is shown in the Collector GUI and in the SNTC portal:

[adias]

Thank you for the details provided please go to this area again and open the spaces between these collums to review the full name of the file and send me a screenshot with the whole name:

[jaysbrown]

I sent you that info in a private message.