User added in Cisco Services Access Management does not appear in SNTC Portal user list

[frank.miyagi]

I´ve added a new user in Cisco Services Access Management tool but he does not appear after three days in the SNTC Portal user list?

[Suchita Shewale]

Hey Frank,

Can you try accessing Portal again to see if the user shows up now?

Regards,

Suchita

[frank.miyagi · Accepted solution]

Hi Suchita,

I did now, but the user not appear yet...

Regards,

[Suchita Shewale · Accepted solution]

Hey Frank,

Can you please send me the userid via private message?

From what I see all the users from CSAM are reflecting in SNTC Portal. 

Regards,

Suchita

[frank.miyagi]

Hi Suchita,

sorry for long delay to reply... I´ve checked last Monday (March, 18th) and the users was in the list...

Thank you,

[frank.miyagi]

Hi team,

a new user was added two days ago in Cisco Services Access Management and he is not appears in the SNTC Portal user list yet.

Could you check please?

kind regards,

Frank