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User's role removed, still showing in portal after 26 hours.

JSM92
Level 1
Level 1

I removed the roles of multiple users from our portal yesterday morning, but still see them listed under Admin in portal.  

1 Accepted Solution

Accepted Solutions

Walter Thompson
Cisco Employee
Cisco Employee

Hi Jeff,

 

There appears to have been a synchronization delay between the CSAM and SNTC Portal applications. The users that were deleted should now be gone from the Admin>Users pane of the portal.  

 

Please let me know if you have any further issues or have any further questions. 

 

Best Regards,

View solution in original post

1 Reply 1

Walter Thompson
Cisco Employee
Cisco Employee

Hi Jeff,

 

There appears to have been a synchronization delay between the CSAM and SNTC Portal applications. The users that were deleted should now be gone from the Admin>Users pane of the portal.  

 

Please let me know if you have any further issues or have any further questions. 

 

Best Regards,