Validate a CISCO serial number

[mahmoud youssef]

I have 2 Cisco SFP modules and I need to check whether it is a Cisco product or not. I tried Device Coverage Check which validate the product coverage with Cisco contract. If the product isn't cover with a contract it gives product unavailable but this doesn't mean that product isn't a Cisco product it means that this serial number isn't exist Cisco contract database. Accordingly, I need your support to validate the serial number to check whether it is a Cisco product or not.

BRGS

[Mark Malone]

Hi

Ring frontline TAC numbers below they will tell you without even raising a case as they need to check the serial numbers of any device whether under support or not, go to technical support section on the call , they do look legit though I use LH for my long range fibre wan connections they weren't cheap  , you can buy sfps that aren't Cisco generic that will still work in there devices but you always run the risk they look different than that , yours look identical to the ones we have and we buy everything through registered isps globally but I would still check them

http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

[tfitch]

Hello,

You can also check a serial number using the My Devices tool (https://cway.cisco.com/mydevices/devices).

My Devices is simple to use, allowing you to check a single serial number or multiple serial numbers at the same time. My Devices will check the serial number and return the product details and any contract coverage.

Regards, Tim