Delegated Admin Change

[ryanemberson]

Hi, 

I was looking for information on how to check who are current DA is as I have a feeling he may have left the company. We no longer have access and cannot log into Cisco Services Access Management Tool. 

Can someone tell me how to check and change our DA please. 

Ryan. 

[vivekcha@cisco.com · Accepted solution]

Hi ryanemberson,

We will help you to change the DA and access the CSAM. Could you please Private Message me the below mentioned details to proceed further:

CR Party ID:
Company Name:
CCO ID of the user:

Serial number:
Contract Number associated with CR Party ID:

Thanks and Regards,
Vivek Chauhan

[ryanemberson]

Thanks so much for your help and for sorting it Vivek, much appreciated! 

[vivekcha@cisco.com]

Happy to help you!

>Manual sync has been done.
>The user with the mentioned CCO ID has been associated as Delegated Administrator and assigned the role of customer admin on CSAM and is active on the SNTC portal for the account.
>Issue has been resolved.

[MohammadShoaib2002]

Hello,

I am also stuck with the same issue where the DA is no longer with the team and I would need myself to be added as a DA alongwith 2 others.

Can you help Vivek ?

[amankha]

Hi Mohammad,

We will help you to add the DA and access the CSAM. Could you please Private Message me the below mentioned details to proceed further:

CR Party ID:
Company Name:
CCO ID of the user:

Serial number:
Contract Number associated with CR Party ID:

Thanks and Regards,
Aman Khan

[MohammadShoaib2002]

Hi Aman, Where can I find the CR Party ID ?