Error Run Collection Profile

[Cisco SmartNet]

Hi there,

Somebody can help about the error below when I try to do the "Run Collection Profile"?

Thanks,

Regards.

[jumin · Accepted solution]

Hey Cisco SmartNet,

It appears there have not been any managed devices discovered.  Please run a discovery job to pick up devices in the network so the collector can inventory the device details.  This can be done by 'Management' -> 'Discover Devices'.  Ensure the necessary SNMP strings have been configured on the CSPC as well by going to 'Settings' -> 'Add/Import Credentials'.  These are needed to reach out to managed devices to pull data.

Thanks,
Justin

[jofrumki]

Can you please confirm you have managed devices in the CSPC, have you previously run a discovery job to add devices?

[Cisco SmartNet]

No, I didn't. This is the first discovery, after insert IP range and the SNMP community, It's a new collector.

Thanks

[jofrumki · Accepted solution]

Thanks for the confirmation, please run a discovery job to add your devices then run a collection.

[adias]

well, have you run a discovery of devices and devices were added to your  dashboard and/or device managed list?

[Cisco SmartNet]

I did run a discovery and now I have the error below:

[adias · Accepted solution]

Well it is telling you what the problems are were you able to fix them?  Based on how you are missing workflows , you likely will greatly benefit by going to the CSPC guide starting on Chapter 3.

https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-User-Guide.pdf