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Beginner

File Import multiple error

Using the Smart Net Total Care file import, I imported our list of equipment last Thursday but the import took the SW version from the 1st line and applied it to all the 304 lines of the import. Please can someone help?

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Cisco Employee

Re: File Import multiple error

Hi user,

 

Could you please private message me customer name, screenshot of error as well file that you are using to import? I will investigate and assist you further.

 

Thanks,

Supriya

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Cisco Employee

Re: File Import multiple error

Hi User,

 

Thanks for providing requested detail. I have updated you in private message.

 

Thanks,

Supriya

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