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Beginner

Looking for admin SSH patch for 2.7 - java errors trying to login

java.net.ConnectException: Connection refused (Connection refused)
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
        at java.net.Socket.connect(Socket.java:589)
        at java.net.Socket.connect(Socket.java:538)
        at java.net.Socket.<init>(Socket.java:434)
        at java.net.Socket.<init>(Socket.java:244)
        at com.cisco.ca.ss.lcm.adminshell.client.ShellClient.main(ShellClient.java:51)
Error occured: could not connect to the database server.
Please make sure mysql database server is up and running. 


This seems very similar to the issue posted at https://community.cisco.com/t5/smart-net-total-care-portal-and/unable-to-login-to-the-cli-of-cspc/td-p/2855959 except I'm on collector 2.7 and I don't want to risk installing that older patch on 2.7. Thanks
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1 ACCEPTED SOLUTION

Accepted Solutions
Beginner

Re: Looking for admin SSH patch for 2.7 - java errors trying to login

EDIT

 

This issue has gone away and is no longer present. Please close this thread. Thanks for the assistance.

5 REPLIES 5
Cisco Employee

Re: Looking for admin SSH patch for 2.7 - java errors trying to login

The error you are seeing has no relation to the previous post. Do you have access to the Linux users 'collectorlogin' or 'root'?
Beginner

Re: Looking for admin SSH patch for 2.7 - java errors trying to login


@jofrumki wrote:
The error you are seeing has no relation to the previous post. Do you have access to the Linux users 'collectorlogin' or 'root'?

Yes, I have access to both.

Cisco Employee

Re: Looking for admin SSH patch for 2.7 - java errors trying to login

please login as 'collectorlogin', then su to 'root'
from 'root' run the command;
service adminshell restart
and update with any changes
Beginner

Re: Looking for admin SSH patch for 2.7 - java errors trying to login

[root@USCSPC27 collectorlogin]# service adminshell restart
Stopping Adminshell server:                              [   OK   ]
Stopping Derby DB:                               [   OK   ]
Starting Derby DB:                               [   OK   ]
Starting Adminshell server:                              [   OK   ]
[root@USCSPC27 collectorlogin]# 

I was able to successfully restart adminshell, but I still see the same exact errors as in my original post when trying to login as admin.

Beginner

Re: Looking for admin SSH patch for 2.7 - java errors trying to login

EDIT

 

This issue has gone away and is no longer present. Please close this thread. Thanks for the assistance.

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