Hello,
I discovered the Controller by the virtual IP of the cluster. And then the controller is not showing up in CSPC.
for details, the controller is a virtual one, with 2 nodes. I already configure the snmp access.
Regards,
Julien Dymon
Hi,
I have a newly installed CSPC version 2.8 which seems to successfully collect data from a specific /24 subnet. There are 80 devices in this subnet and they've all been detected.
When I upload to Smart Net Total Care portal I can see the process...
On any of the newer products, customer is getting a failed return due to not having the right platform definitions. I see that we can either add them from a zip… is there anywhere to download a collection of updated definitions? Or does each device ...
Customer attempting to accept the agreement in CSAM tool and getting this error.
Both in FF and IE. Back button doesn't fix, nor does logging out and back in.
Hi Community
Is there currently an issue with the https://services.cisco.com/ portal? or is it just me? Everything worked fine on Friday.
Regards
Chris
I am seeing a discrepancy between the SNTC Collector and the Portal on the number of devices. The Collector shows I have 1180 live nodes while the Portal shows 985 managed devices.
I have tried cleaning up the discovery and upload process on the co...
Hi Experts,
So, Managed nodes = Live Nodes + Unreachable Nodes
I would like to get more information on Unreachable nodes. What are they ?
I did exported all the unreachable nodes and ran a ping sweep on them. Some of them responded to the pin...
Hi,
Customer´s inventory show a series of devices that appears as Serial Number Not recognized.
Between the devices are IP Phones models: 7841, 7861, 8845 and some FANs too.
For IP Phones I have FALLOUT REASON: Input Processor:MAC convertion no...
Hello All,
since some days, I am unable to check the updates from CPSC both web interface and SSH.
I got the following error on SSH: "execute % Error occured while executing command".
Could someone help me troubleshooting?
Thanks.