10-18-2018 02:35 PM
I deployed a brand new collector from the ISO (the OVA has a 1.2TB thick drive on it) and after assigning an IP address the web portal is not reachable, I can SSH to the IP but not log in since you set the password using the web portal. I've installed it twice and rebooted multiple times.
10-19-2018 06:56 AM
What version of CSPC did you deploy?
10-19-2018 12:21 PM
According to the ISO 2.8
10-19-2018 12:30 PM
Do you have a proxy configured in your browser?
10-19-2018 06:32 PM
Nope, no proxy. Also tried a few different browsers.
10-23-2018 08:04 AM
Is this ISO running in Hyper-V?
10-23-2018 08:19 AM
Nope, VMware. ESXi 6.5
10-23-2018 11:43 AM
How much memory and disk space did you give the VM?
10-24-2018 07:23 PM - edited 10-24-2018 07:31 PM
Hello,
Can you also share the following:
* Reboot VM
* As VM is booting up (CentOS progress bar), press the up arrow key.
* Screenshot the startup processes and see if they all start up successfully. (view attached).
* Also, please share your virtual hardware version on your vmware setup for this VM as we’ve been unable to reproduce this, we need to figure out if maybe the issues are unique to your setup.
* Finally, please share your specified Guest Operating system template.
10-29-2018 01:17 PM
I increased the RAM to 4GB and reinstalled from the ISO and now I get the web portal. Not sure if the third re-install or the extra RAM did it but I'm adding it to our backup jobs and leaving it alone.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide