12-22-2015 10:38 AM
Hello,
We have the collector registered and we are attempting to perform a device import. We have downloaded the template CSV file but there does not appear to be any option to actually upload it. The portal says to select an inventory, but no inventories exist and we do not see a way to create an inventory.
Thank you
Jason
Solved! Go to Solution.
12-24-2015 09:12 PM
Hi All,
This issue is fixed , could you please try it now.let us know if you still face any issue.
Thanks & Regards,
Anusha.
12-22-2015 11:10 AM
Identical problem here. I have opened a case with support and will post if I get a fix.
Thanks,
Dan
12-22-2015 08:10 PM
Hello ,
We are aware of this situation and we are working with engineering team already on priority for this issue , We will keep you posted with an update once the issue gets handle from our side .
Regards
Pamela
12-22-2015 09:47 PM
Excellent, thank you!
12-24-2015 09:12 PM
Hi All,
This issue is fixed , could you please try it now.let us know if you still face any issue.
Thanks & Regards,
Anusha.
12-28-2015 04:32 PM
Looks like all is good at this point, thanks!
12-22-2015 11:43 AM
Thank you for your inquiry. I have requested our back-end team investigate and will provide an update as soon as possible.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide