Problems uploading the .cvs file
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01-03-2017
12:07 PM
- last edited on
07-27-2018
10:40 AM
by
Cheri Fairbrother
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01-04-2017 12:52 PM
Hello,
Unfortunately your image did not upload, so I will try to answer as best I can. The main things to look for is to make sure you do not alter the column headings in the template, including the labels. The next thing I would check for is duplicate lines in your file (more than one line with the exact same data). The third thing I would check for are spaces or special characters within the values of each cell.
If none of the above resolve the issue, please try attaching (uploading) your image file instead of trying to paste in line.
Thanks,
Nathalie
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01-05-2017 06:38 AM
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01-05-2017 06:40 AM
I attached the error that shows me when I try to upload the file
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01-16-2017 09:07 AM
Hello Nathalie,
I do the next thing, let me know if it is ok.
I created a run upload profile, I run a upload profile.
In the notification, I see a Upload job Upload success.
However, when I see the list of the inventory it shows me (0) cero.
How long does it take to finish to upload to the site of Smart Service?
I did an hour ago.
Best regards
