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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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Smartnet
Beginner

Where are the Cisco Data Centers Located for SNTC?

Hi, simple question: Where does the information roll to with the Total Care Collector? Where does the data transmit? What state, region, location, etc.?

4 REPLIES 4
Jarrett Pomeroy
Cisco Employee

Hi There,
This document will help cover some of those questions for you.
https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/inventory_and_reporting/SNTC-Security.pdf
Thank you,
Jarrett

Hi - thank you for the document, it is quite useful. However, I don't see the answer to the question of where it's being sent. I understand to the Data Centers, etc. But where are these Data Centers located regionally? Is it a specific place like New Jersey? Seattle? Etc. Thank you. 

Smartnet
Beginner

Hi, still looking for a more concise answer to this for my customer. Thank you. 

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