Look at that, Cisco finally got sick of us... Got 2 switches (8P-E-2G and 8FP-E-2G) from distribution. The upper one from 2022 is the old design, the lower one is from 2023 and has the "normal" rack alignment like we all know it since anytime...
So if you want to have it this way you should have a look for revision V05. Micro USB on the left side is gone in V05, too.
Is there a resolution for this instead of getting them custom-made? We need it to sit flush otherwise the rack door will not close.
I contacted the vendor who sold them and the reply was "You get with Cisco send you" so no help there.
Is there an escalation route I can take with cisco to get these rack mounts? Every help page takes me to another page and I eventually just end up in here. I know they do exist as I have 1 pair sitting in front of me! I bought multiple cisco 350 switches and 1 of them came with the correct pair! See attached the correct bracket that was sent with 1 of the switches.
I am UK based.
Part number seems to be 700-131287-01, but I still can't seem to find these for purchase anywhere. Can we buy these if we contact Cisco directly? Here's a photo from a message that was posted earlier and mysteriously deleted.
I made my own flush mount rack ears by drilling some holes in some generic rack ears with a drill press, but a) my skills are not great so the alignment isn't perfect, and b) I'm worried about airflow since my homemade ears don't have any extra holes for airflow and I'm using these on a POE switch.
