CCA not seeing SRW224G4P switch

[Robert Prideaux]

Have deployed a few of these - and am truly frustrated that I cannot see then in the topolgy, let alone actually manage them.

Can someone tell me why such a ubiquitous switch is not supported.

Even the SmartPort utility is useless - CCA (3.3.1 and earlier) gives an error saying a port is incorrectly configured (I pluggged it into an exp port on the UC560 as I gave up trying to get a working uplink to an ESW-540-24P).

The Smartport port function wants the exp port (on the UC560)  to be configured as a "Phone/Desktop" - if I try to change it to a "switch", it refuses to accept it saying the "Macro is unsuitable - or similar"

[rocater]

Hello Robert

I apologize about the problems you are having with the CCA. You mentioned the SRW224G4P. Is that the orginal Linksys by Cisco branded device or the Cisco branded SRW224G4P-K9 (SF 300-48)? The SF 300 series has recently come out with a new firmware release that allows it to work with the CCA. Unfortunately the other SRW will not work with the CCA.

[Robert Prideaux]

Hi Robert

No, it is the older, Linksys unit. (mind you, it is less than 12 months old! J)

Damn shame; as they were being sold by Disty’s last year with a good rebate scheme = good selling options for SMB clients to contain a UC500 deployment cost…

Regards,

Robert Prideaux

Director

Ailean OnLine