Configuration SMTP on Cisco RV345

[GBInformatics]

Hello everyone,

I am in the process of configuring a Cisco RV345 router. I'm at the SMTP configuration stage but I'm totally blocked.

I put :
SMTP Server: smtp.gmail.com (e.g.: 1.2.3.4 or abc.com or fe80::10)
SMTP Port: 465 or 587 (Range: 1-65535 Default: 25)
Email Encryption: TLS/SSL
Authentication: LOGIN
Username: adresse_gmail
Password: application_password (with and without spaces)
Send Email to 1: adresse_gmail (Email Address)
Send Email to 2: (Email Address (Optional))
From Email Address: adresse_gmail

I get the error: Test SMTP Server ‘smtp.gmail.com’ failed!

Can you please help me?

Translated with DeepL.com (free version)

[Flavio Miranda]

@GBInformatics 

Take a look here

https://community.cisco.com/t5/routers-small-business/rv320-failing-to-e-mail-logs-through-smtp-with-most-e-mail/td-p/2929432 

[GBInformatics]

Hello,

It still doesn't work

[balaji.bandi]

Try removing 2-factor authentication or adding the app password from Gmail and testing it. I used a Python script to send emails using Gmail, and it works.

If there is an issue, then maybe try a different email provider who can offer these services with plain, simple SMTP to send an email or set your own relay SMTP to send alert emails.

[GBInformatics]

I already use Google's application password. I think it's a shame that a brand like Cisco doesn't allow you to configure this simply.

[GBInformatics]

I am following the documentation below

[GBInformatics]

Hello, that's what I did but it doesn't work.

[nagrajk1969]

Hi

Try the below settings/options....the second method may work properly i guess (but it will be not encrypted/secure maybe)

=======================

email settings :-

smtp.gmail.com
port: 587
email-encryption: tls
authentication: plain text
user-id
password
sendemail-1/2:
fromemail:

OR

smtp.gmail.com
25
email-encryption: NONE
authentication: LOGIN
USERNAME:<user-id>
password:<your-mailacct-passwd>
sendemail-1/2:
fromemail:
-------
Note: in this case go to gmail-account and say yes or allow access from new connection as above...

===========================

hope it helps

regards

[GBInformatics]

Hello,
I've tested this method with another router of the same model and it works.

SMTP Server: smtp.gmail.com
SMTP Port: 587
Email Encryption: TLS/SSL
Authentication: LOGIN
Username: address_gmail
Password: application_password
Send Email to 1: address gmail
Send Email to 2: 
From Email Address: address gmail

It's OK.