08-24-2022 01:58 AM
Hello,
the firmware from my Cisco SG-350-10P-K9 V06 Switch is damaged.
When I send the firmware via X-modem, the download fails
What else can I do?
*******************************************************************
*** Running SW Ver. 2.5.5.47 Date May 6 2020 Time 17:25:42 ***
*******************************************************************
HW version is V06
Serial Number is PSZ24181CKX
Base Mac address is: 3c:57:31:d8:73:b7
Dram size is : 512M bytes
Flash size is: 256M
06-May-2020 05:27:40 %CDB-I-LOADCONFIG: Loading running configuration.
06-May-2020 05:27:40 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - NSG350-10P
Device 0: CPSS_98DX3233 (AlleyCat3)
CPLD version is: 0x0e
CPU speed: 800 MHz
------------------------------------
-- Unit Factory Default --
------------------------------------
06-May-2020 05:27:53 %INIT-I-InitCompleted: Initialization task is completed
-----------------------------------
-- Unit Number 1 Master Enabled --
-----------------------------------
06-May-2020 05:28:01 %MLDP-I-MASTER: Switching to the Master Mode.
06-May-2020 05:28:04 %SNMP-I-CDBITEMSNUM: Number of running configuration items loaded: 0
06-May-2020 05:28:04 %SNMP-I-CDBITEMSNUM: Number of startup configuration items loaded: 0
The SSH Server is generating a default RSA key.
This may take a few minutes, depending on the key size.
The SSH Server is generating a default DSA key.
This may take a few minutes, depending on the key size.
06-May-2020 05:28:05 %HAL_config_poe-F-POEInitError: HALP_config_poe_692xx_check _master_reset: HALP_config_poe_number_of_poe_devices is Zero. Failed on init.
***** FATAL ERROR *****
Reporting Task: HCPT.
Software Version: 2.5.5.47 (date May 6 2020 time 17:25:42)
base_address=0xb464d000
ros(+0x78dbc8)[0xb4ddabc8]
ros(HOSTG_fatal_error+0x10)[0xb4ddd47c]
ros(OSSYSG_fatal_error+0x2a0)[0xb53ae340]
ros(+0xb61f38)[0xb51aef38]
ros(HALP_config_poe_692xx_dev_op_set_periodic+0xa80)[0xb5768fb0]
ros(+0x110ca44)[0xb5759a44]
ros(HALP_config_poe_691xx_692xx_poe_dev_operation+0x3c)[0xb5759b24]
ros(HALC_config_poe_dev_operation+0x44)[0xb576c9ec]
ros(+0x10bd190)[0xb570a190]
ros(HALC_config_device_dispatch+0x1a8)[0xb570b110]
ros(+0x10da154)[0xb5727154]
ros(+0x10da364)[0xb5727364]
ros(+0x10da3ec)[0xb57273ec]
/lib/libp2linux.so.1(task_run+0xf4)[0xb45dd818]
***** END OF FATAL ERROR *****
**************************************************
***************** SYSTEM RESET *****************
**************************************************
Restarting system.
BootROM 1.41
Booting from NAND flash
General initialization - Version: 1.0.0
Serdes initialization - Version: 1.0.2
PEX: pexIdx 0, detected no link
DDR3 Training Sequence - Ver TIP-1.56.0
DDR3 Training Sequence - Switching XBAR Window to FastPath Window
Updated Physical Mem size is from 0x20000000 to 10000000
DDR3 Training Sequence - Ended Successfully
BootROM: Image checksum verification PASSED
ROS Booton: May 26 2019 14:16:26
Press x to choose XMODEM...
Booting from NAND flash
Running UBOOT...
U-Boot 2013.01 (May 06 2020 - 17:29:20) Marvell version: 2014_T3.0_eng_dropv6 2. 5.5.1
Loading system/images/active-image ...
secure boot not supported
Uncompressing Linux... done, booting the kernel.
I2C frequency 100 kHz (Tclk 200 MHz, freq_m 12, freq_n 3)
MAC address : 3c:57:31:d8:73:b7.
Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
*******************************************************************
*** Running SW Ver. 2.5.5.47 Date May 6 2020 Time 17:25:42 ***
*******************************************************************
HW version is V06
Serial Number is PSZ24181CKX
Base Mac address is: 3c:57:31:d8:73:b7
Dram size is : 512M bytes
Flash size is: 256M
06-May-2020 05:27:12 %CDB-I-LOADCONFIG: Loading running configuration.
06-May-2020 05:27:12 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - SG350-10P
Device 0: CPSS_98DX3233 (AlleyCat3)
CPLD version is: 0x0e
CPU speed: 800 MHz
------------------------------------
-- Unit Number 1 --
------------------------------------
06-May-2020 05:27:25 %INIT-I-InitCompleted: Initialization task is completed
>
-----------------------------------
-- Unit Number 1 Master Enabled --
-----------------------------------
06-May-2020 05:27:34 %MLDP-I-MASTER: Switching to the Master Mode.
06-May-2020 05:27:35 %Entity-I-SEND-ENT-CONF-CHANGE-TRAP: entity configuration change trap.
06-May-2020 05:27:36 %SNMP-I-CDBITEMSNUM: Number of running configuration items loaded: 0
06-May-2020 05:27:36 %SNMP-I-CDBITEMSNUM: Number of startup configuration items loaded: 0
The SSH Server is generating a default RSA key.
This may take a few minutes, depending on the key size.
06-May-2020 05:27:37 %HAL_config_poe-F-POEInitError: HALP_config_poe_692xx_check_master_reset: HALP_config_poe_number_of_poe_devices is Zero. Failed on init.
***** FATAL ERROR *****
Reporting Task: HCPT.
Software Version: 2.5.5.47 (date May 6 2020 time 17:25:42)
base_address=0xb4726000
ros(+0x78dbc8)[0xb4eb3bc8]
ros(HOSTG_fatal_error+0x10)[0xb4eb647c]
ros(OSSYSG_fatal_error+0x2a0)[0xb5487340]
ros(+0xb61f38)[0xb5287f38]
ros(HALP_config_poe_692xx_dev_op_set_periodic+0xa80)[0xb5841fb0]
ros(+0x110ca44)[0xb5832a44]
ros(HALP_config_poe_691xx_692xx_poe_dev_operation+0x3c)[0xb5832b24]
ros(HALC_config_poe_dev_operation+0x44)[0xb58459ec]
ros(+0x10bd190)[0xb57e3190]
ros(HALC_config_device_dispatch+0x1a8)[0xb57e4110]
ros(+0x10da154)[0xb5800154]
ros(+0x10da364)[0xb5800364]
ros(+0x10da3ec)[0xb58003ec]
/lib/libp2linux.so.1(task_run+0xf4)[0xb46b6818]
***** END OF FATAL ERROR *****
**************************************************
***************** SYSTEM RESET *****************
**************************************************
Restarting system.
BootROM 1.41
Booting from NAND flash
General initialization - Version: 1.0.0
Serdes initialization - Version: 1.0.2
PEX: pexIdx 0, detected no link
DDR3 Training Sequence - Ver TIP-1.56.0
DDR3 Training Sequence - Switching XBAR Window to FastPath Window
Updated Physical Mem size is from 0x20000000 to 10000000
DDR3 Training Sequence - Ended Successfully
BootROM: Image checksum verification PASSED
ROS Booton: May 26 2019 14:16:26
Press x to choose XMODEM...
Booting from NAND flash
Running UBOOT...
U-Boot 2013.01 (May 06 2020 - 17:29:20) Marvell version: 2014_T3.0_eng_dropv6 2.5.5.1
Loading system/images/active-image ...
secure boot not supported
Uncompressing Linux... done, booting the kernel.
I2C frequency 100 kHz (Tclk 200 MHz, freq_m 12, freq_n 3)
MAC address : 3c:57:31:d8:73:b7.
Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
*******************************************************************
*** Running SW Ver. 2.5.5.47 Date May 6 2020 Time 17:25:42 ***
*******************************************************************
HW version is V06
Serial Number is PSZ24181CKX
Base Mac address is: 3c:57:31:d8:73:b7
Dram size is : 512M bytes
Flash size is: 256M
06-May-2020 05:27:12 %CDB-I-LOADCONFIG: Loading running configuration.
06-May-2020 05:27:12 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - SG350-10P
Device 0: CPSS_98DX3233 (AlleyCat3)
CPLD version is: 0x0e
CPU speed: 800 MHz
Solved! Go to Solution.
08-24-2022 05:18 AM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk62334 , 'workaround' mentioned in the bug report is RMA
M.
08-24-2022 03:19 AM
If you are not able to install firmware using xterm, then you need to raise a TAC case for replacemet.
08-24-2022 05:18 AM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk62334 , 'workaround' mentioned in the bug report is RMA
M.
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