05-24-2013 11:16 AM
Hi Team
We have a model SG300-28P Switch 28-Port Gigabit PoE Managed Switch, in every port we are allowing the voice VLAN and data VLAN (trunk), happens to be off this type of phone, we reconnect the cable and port the switch is dropped, so that the voice vlan phone is lost and no longer work.
Thanks for your comments.
Regards
05-24-2013 01:28 PM
Wrong forum, post in Wireless. You can move your post using the Actions panel on the right.
05-25-2013 05:24 AM
Hi Yesenia, did you contact Avaya support? Did you configure the phone for a voice and data vlan?
I'm trying to dig through the Avaya website and looking at the fact sheet and user guide it has no mention of VLAN.
Is the switch supported for the usage of Avaya Aura Communication Manager call processing system?
-Tom
Please mark answered for helpful posts
05-27-2013 03:33 PM
We solve the problem by setting the switch port in general mode
Thank you
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