SG350: Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x09, component CPLD

[jane1]

Hello,

I'm, running a SG350XG-24F with software Version 2.4.0.94 and got lots of the following log messages:

26-Oct-2018 04:44:00 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x09, component CPLD
26-Oct-2018 04:41:42 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0c, component CPLD
26-Oct-2018 04:38:13 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x07, component CPLD
26-Oct-2018 04:38:13 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0d, component CPLD
26-Oct-2018 04:38:13 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x07, component CPLD
26-Oct-2018 04:38:12 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x07, component CPLD
26-Oct-2018 04:38:12 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0d, component CPLD
26-Oct-2018 04:38:12 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x07, component CPLD
26-Oct-2018 04:38:12 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x07, component CPLD
26-Oct-2018 04:35:47 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0a, component CPLD
26-Oct-2018 04:35:47 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0a, component CPLD
26-Oct-2018 04:33:23 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x09, component CPLD
26-Oct-2018 04:33:23 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0e, component CPLD
26-Oct-2018 01:05:10 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0d, component CPLD
26-Oct-2018 00:59:45 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x07, component CPLD
26-Oct-2018 00:52:40 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0d, component CPLD
26-Oct-2018 00:47:27 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0e, component CPLD
26-Oct-2018 00:44:39 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x09, component CPLD
26-Oct-2018 00:40:57 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0c, component CPLD
26-Oct-2018 00:40:57 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0c, component CPLD
26-Oct-2018 00:40:57 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0f, component CPLD
26-Oct-2018 00:40:57 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0b, component CPLD
26-Oct-2018 00:40:57 :%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x70 on bus 1 offset 0x0b, component CPLD

Any ideas? Thank you!

[jherrick]

You ever figure this out? My sg550xg-8f8t on FW 2.4.5.71 gives this same error.  Changing out units did not solve the problem. Rebooting the switch fixes the problem for about 48-72 hours, than it reappears.

[djtech2k]

I am having the same error/issue with brand new CBS350 switches.  It seems to happen when we plug in our Cisco Copper SFP's (SFP-10G-T-X), but does not happen when we plug in the Cisco Fiber SFP's.

So far we have found no solution or statement from Cisco.

[balaji.bandi]

the problem reported on OP was different than yours,

what firmware version running, have you checked the compatible matrix does the device support SFP-10G-T-X) ?

https://tmgmatrix.cisco.com/?tpid=81