SG500 Crashes at exactly every two weeks, at the exact same time

[Dean Romanelli]

Hi All,

I have an SG500 switch that crashes (i.e. stops passing all traffic) at exactly two weeks after a power cycle, at the exact same time of the day, down to the minute.  A power cycle restores it immediately for 2 more weeks.  Any idea what causes this?  Attached are logs from my monitoring system. 

[Deepak Kumar]

Hi,

What is the software version? It is recommended to upgrade the IOS version.

Regards,

Deepak Kumar

[Dean Romanelli]

SW version Boot version HW version
---------------- ------------------- --------------
1.4.2.4           1.4.0.02              V06

[Deepak Kumar]

Hi,

You are running with old firmware and have to upgrade the switch with the latest firmware. Here is the download link 

https://software.cisco.com/download/home/284099562/type/282463181/release/1.4.9.4?i=!pp

Regards,

Deepak Kumar