Warranty detail

[mohammed.nishad]

Hi,

i want to know warranty expiry detail in below serial number. 

FOC2623Y2FS

[Kasun Bandara]

@mohammed.nishad you can check details at https://cway.cisco.com/sncheck/. according to information this is not covered under contract. 

[liviu.gheorghe]

Hello @mohammed.nishad ,

your Cisco Business 350-24P-4G Managed Switch is not covered by a service contract as mentioned already by @Kasun Bandara, but according to Cisco it is covered by a Limited Lifetime Warranty:

Q.  What is the warranty?

A.  Cisco Business switches come with a Limited Lifetime (CBS350, CBS250 and CBS110 series) or 3-year warranty (CBS220 series). If there are any hardware defects, Cisco will replace the product upon receipt of the defective device. In addition, the warranty includes free access to technical support during local business hours, 8 hours per day, 5 days per week, for a period of 1 year from the original date of purchase. Software bug fixes are available for the life of the products.

Cisco Business 350 Series Managed Switches come with an Enhanced Limited Lifetime Warranty (ELLW), which provides next-business-day advance replacement where available in addition to the standard coverage in LLW.

Product warranty terms and other information applicable to Cisco Business products are available at https://www.cisco.com/go/warranty.

Hope this helps.

[mohammed.nishad]

Thank you very much your quick respond.

How can i submit my device for Limited Lifetime Warranty?  (i mean, is it possible to register via online or need to submit vendor)

[liviu.gheorghe]

Cisco Business products are sold through Distribution Partners so I would get in touch with the distribution partner from which you bought the switch and he will tell you what the warranty procedure is.