01-17-2008 09:38 AM - edited 03-05-2019 08:32 PM
Hi,
I have this card installed onmy 3845 running version 12.4(18). But this card fails to show up.
here is what I found in a show tech.
any ideas?
WIC Slot 0:
Unknown WAN daughter card
WIC module not supported/disabled in this slot
Hardware Revision : 2.0
Top Assy. Part Number : 800-27738-02
Part Number : 73-10677-02
Board Revision : B0
Deviation Number : 0
Fab Version : 02
PCB Serial Number : FOC********
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : HWIC-2FE
Version Identifier : V01
CLEI Code : COUIAFUCAA
Base MAC Address : 001a.6c70.260b
MAC Address block size : 2
Connector Type : 01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 3B 41 02 00 C0 46 03 20 00 6C 5A 02
0x10: 82 49 29 B5 02 42 42 30 88 00 00 00 00 02 02 C1
0x20: 8B 46 4F 43 31 31 34 33 30 47 39 47 03 00 81 00
0x30: 00 00 00 04 00 CB 92 48 57 49 43 2D 32 46 45 20
0x40: 20 20 20 20 20 20 20 20 20 89 56 30 31 20 D9 02
0x50: 40 C1 C6 8A 43 4F 55 49 41 46 55 43 41 41 CF 06
0x60: 00 1A 6C 70 26 0B 43 00 02 05 01 FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
01-17-2008 10:29 AM
Since these are new, they are typically not supported in mainline yet. It's usually stated in the datasheet what IOS version to run, but I don't see it. I did find one IOS version though: 12.4(11)XJ. Can you try this code and see if the card is then working properly? You could also open a TAC case and they'll be able to tell you what versions will work.
HTH and please rate.
01-17-2008 11:06 AM
12.4(11)XJ is the only version of code that supports the HWIC-1FE and 2FE, nothing newer or older. I have no idea why this is.
07-03-2012 03:48 PM
Try installing a T train image. Looking at the compatibility matrix, it seems 12.4(24)T5 supports those cards.
07-03-2012 05:41 PM
Not steal the thread here but I'm having the exact same issue with that card and my 2821 & 1841 routers. Would that version work for these routers as well?
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