02-06-2017 06:50 AM - edited 03-08-2019 09:12 AM
Hello,
We have a 4506 that has reported a crash and I wanted to see if anyone on here could help in analyzing the file? I have attached the crash file.
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02-06-2017 07:13 AM
Hi,
There are signs of tracebacks in the file you posted, which usually means a software bug/issue but hard to tell exactly without further analysis. I recommend you open a ticket with TAC and send them the crash file, so they can analyze it.
Thread ID=703: -Traceback= :100000+350 json:47F9D000+2A00 eiapi:47F01000+71F14 ld:48016000+FAC4 c:46D89000+3DB98 c:46D89000+3DBD8 c:46D89000+1FEA8 c:46D89000+20038
02-06-2017 07:13 AM
Hi,
There are signs of tracebacks in the file you posted, which usually means a software bug/issue but hard to tell exactly without further analysis. I recommend you open a ticket with TAC and send them the crash file, so they can analyze it.
Thread ID=703: -Traceback= :100000+350 json:47F9D000+2A00 eiapi:47F01000+71F14 ld:48016000+FAC4 c:46D89000+3DB98 c:46D89000+3DBD8 c:46D89000+1FEA8 c:46D89000+20038
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