Analyzing trace files

[rasmus.elmholt]

Hi

I have a 9300 switch where I had some issues with a 9300 switch that got fixed by a restart. I am now looking into the tracefiles to see if I can find anything interesting.

In the old days Cisco had a tool to analyze tracefiles and crashinfo files.

Does anyone know of any tool or article where I can find more information from the tracefile I have generated with:

#request platform software trace slot switch 1 r0 archive

[MHM Cisco World]

#show platform software trace

DGTL-BRKARC-3190 (ciscolive.com)

[rasmus.elmholt]

Hi @MHM Cisco World 

I have now been through the pressentation and it have a lot of good information but not anything that can help me.

The command you reference does not exist on my switch:

switch#show platform software trace 
% Incomplete command.

switch#show platform software trace ?
  counter        Show counter value of modules
  filter-binary  Filter the modules to collated, eg. wireless or wireline
  level          Show trace levels
  message        Show trace message ring contents

I have looked on all the files in the tar.gz file i get. But none of them have any usefull information. And all the information they show in the slides are  not available in my dump.

I am not sure what I am looking for but it would be create if there was a tool to run through the file and look for issues.

[balaji.bandi]

you can export crash files and read if you are more interested to know...since IOS XE is modular, many things are changed.

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/16-5/configuration_guide/sys_mgmt/b_165_sys_mgmt_9300_cg/troubleshooting_the_software_configuration.html

[rasmus.elmholt]

This link also mention a system_report but it is not available on my system.

#dir crashinfo:
Directory of crashinfo:/

15777   drwx            32768  Feb 22 2023 10:56:03 +01:00  tracelogs
23665   drwx             4096  Feb 16 2023 02:21:17 +01:00  license_evlog
11      -rw-                0  Dec 17 2021 06:54:43 +01:00  koops.dat

1651314688 bytes total (1553928192 bytes free)