ASR1001 High Memory Usage - Healthy?

[Chuan Liu]

Hi,

My SolarWinds NPM shows very high memory utization (up to 99%) on all ASR1001. CLI outpu belows confirms this:

---------------sh platform software status control-processor br
Load Average
 Slot  Status  1-Min  5-Min 15-Min
  RP0 Healthy   0.11   0.29   0.29

Memory (kB)
 Slot  Status    Total     Used (Pct)     Free (Pct) Committed (Pct)
  RP0 Healthy  3944728  3906172 (99%)    38556 ( 1%)   3801056 (96%)

CPU Utilization
 Slot  CPU   User System   Nice   Idle    IRQ   SIRQ IOwait
  RP0    0   2.80   2.90   0.00  94.29   0.00   0.00   0.00
         1   3.60   5.60   0.00  90.80   0.00   0.00   0.00

--------------------------------------------------------------

Is this considered 'healthy' as in shown in the output?

Thanks.

Larry

[Reza Sharifi]

Hi,

This is not normal. There are a couple of things that you should look at. 

1-You don't have enough memory on the router and so you need to install more memory.

2-There is feature or could be bug that is hugging up 99% of your memory.

If this is a critical router for you, I suggest you start analyzing the issue sooner than later.

Opening a ticket with TAC may be the first step.

HTH