10-04-2012 10:37 PM - edited 03-07-2019 09:17 AM
HI~i get this log, i don't know whick port is "Phyport 7"?? Can help me?thx~
Oct 5 07:32:18.009 CTT: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQId0 on Switch Phyport 7, count=1
F12ASVR-4507-1#sh mod
Chassis Type : WS-C4507R-E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 24 1000BaseX (SFP) WS-X4624-SFP-E
2 48 10/100/1000BaseT (RJ45) WS-X4548-GB-RJ45
3 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E
4 6 Sup 6-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6-E
6 18 10GE (X2), 1000BaseX (SFP) WS-X4606-X2-E
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 68ef.bdfd.13db to 68ef.bdfd.13f2 1.1 Ok
2 5475.d0b4.3050 to 5475.d0b4.307f 2.5 Ok
3 68ef.bd6f.0580 to 68ef.bd6f.0585 1.6 12.2(44r)SG5 12.2(53)SG2 Ok
4 68ef.bd6f.0586 to 68ef.bd6f.058b 1.6 12.2(44r)SG5 12.2(53)SG2 Ok
6 0021.1c7c.49e5 to 0021.1c7c.49f6 1.1 Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active
4 Standby Supervisor SSO Standby hot
Solved! Go to Solution.
10-05-2012 01:27 AM
Hi,
Use command "show platform mapping ports" to find out the internal port ID (PimPhyport) of the interfaces. Below is a sample of the output:
Log:
Oct 5 07:32:18.009 CTT: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQId0 on Switch Phyport 7, count=1
Please see the description of this error message below,
%C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQId[dec] on [char], count=[dec]
This rate-limited message indicates that a transmit queue and traffic on a port is blocked. You may see the blocked transmit queue message if the supervisor engine is not able to send packets to the switching module because it received a busy bit from the switching module. A hardware failure or a speed/duplex mismatch can cause this problem.
Recommended Action: Configure both sides of the link to autonegotiate for speed and duplex. Check if pause is in effect, resulting in the queue being blocked, Issue the shut/no shut command to recover the port. If the problem persists, move the connected device to another port and see if the problem happens there. If neither of these solves the problem, issue the hw-module reset command in order to reboot the switch and reset the line card.
Please share the show version from the switch
Regards,
Aru
*** Please rate if the post is useful ***
10-05-2012 01:27 AM
Hi,
Use command "show platform mapping ports" to find out the internal port ID (PimPhyport) of the interfaces. Below is a sample of the output:
Log:
Oct 5 07:32:18.009 CTT: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQId0 on Switch Phyport 7, count=1
Please see the description of this error message below,
%C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQId[dec] on [char], count=[dec]
This rate-limited message indicates that a transmit queue and traffic on a port is blocked. You may see the blocked transmit queue message if the supervisor engine is not able to send packets to the switching module because it received a busy bit from the switching module. A hardware failure or a speed/duplex mismatch can cause this problem.
Recommended Action: Configure both sides of the link to autonegotiate for speed and duplex. Check if pause is in effect, resulting in the queue being blocked, Issue the shut/no shut command to recover the port. If the problem persists, move the connected device to another port and see if the problem happens there. If neither of these solves the problem, issue the hw-module reset command in order to reboot the switch and reset the line card.
Please share the show version from the switch
Regards,
Aru
*** Please rate if the post is useful ***
10-05-2012 01:29 AM
HI Huang,
The switch generates %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE:Blocked transmit queue HwTxQId[dec]on[char], count=[dec] errors.
This rate-limited message indicates that a transmit queue on a port is blocked for reasons other than “paused”. In other words, the traffic on that port is being limited and blocked. You see the blocked transmit queue messages if the Supervisor Engine is not able to send packets to the line card because of the reception of a busy bit from the line card. Bad hardware or a speed/duplex mismatch can cause this problem. The workaround is to configure both sides of the link to autonegotiate for speed and duplex. Issue the shut/no shut command in order to recover the port. If the problem persists, move the connected device to another port and see if the problem happens there. As a final measure to unblock the transmit (Tx) queue, issue the hw-module reset command in order to reboot the switch or reset the line card.
follow this link:
http://www.cisco.com/en/US/products/hw/switches/ps663/products_tech_note09186a00801434de.shtml
Regards
Please rate if it helps.
10-05-2012 02:54 AM
thanks a lot!!!
10-05-2012 08:08 AM
hi~i ues "sh platform mapping ports" , but "Phyport 7" is cpu??how can i know which module or port is not normal??thx~
Interface Superport Subport PortSet Phyport Aggport
Cpu phyport 58 0 16 4 Cpu aggport(0)
Cpu phyport 58 1 16 5 Cpu aggport(1)
Cpu phyport 58 2 16 6 Cpu aggport(2)
Cpu phyport 58 3 16 7 Cpu aggport(3)
Cpu phyport 58 4 16 8 Cpu aggport(4)
Cpu phyport 58 5 16 9 Cpu aggport(5)
Cpu phyport 58 6 16 10 Cpu aggport(6)
Cpu phyport 58 7 16 11 Cpu aggport(7)
10-05-2012 10:21 PM
Hi,
This is Phyport 7 is CPU port and if you investigate more about the interface counter, please check the below output
#show platform software interface all
#show platform hardware interface all
#show platform hardware cpu events
This problem may affects all ports. As a final measure to unblock the transmit (Tx) queue, issue the
hw-module reset command in order to reboot the switch or reset the line card. As a final measure to unblock the transmit (Tx) queue, issue the hw-module reset command in order to reboot the switch or reset the line card.
Regards,
Aru
*** Please rate if the post is useful ***
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