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C6800-32P-10G Module down

ilana_ilana
Level 1
Level 1

Hello

I am trying to install C6800-32P-10G Ethernet fiber module into Cisco 6807-XL switch.

As per datasheet,  module can be connected into slot 1-2 or 5-7 in 6807-XL. I installed module into slot 2 but its showing powerdown.

http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6800-series-switches/datasheet-c78-733662.html

"Can occupy slots 1-2 and 5-7 in a Cisco Catalyst 6807-XL."

GP-CORE1#show module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6848-GE-TX SAL1949UCE9
2 40 FRU type (0x6003, 0x57E(1406)) C6800-32P10G SAL1951V8J0
3 5 Supervisor Engine 2T 10GE w/ CTS (Acti VS-SUP2T-10G SAL1940Q4TE

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 cc46.d693.2064 to cc46.d693.2093 1.4 12.2(18r)S1 15.1(2)SY6 Ok
2 ecbd.1d8c.82b4 to ecbd.1d8c.82db 1.1 Unknown Unknown PwrDown
3 d072.dcbb.dc3e to d072.dcbb.dc45 2.1 12.2(50r)SYS 15.1(2)SY6 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Distributed Forwarding Card WS-F6K-DFC4-A SAL1949UCE9 1.4 Ok
3 Policy Feature Card 4 VS-F6K-PFC4 SAL1951VHA1 3.0 Ok
3 CPU Daughterboard VS-F6K-MSFC5 SAL1951VDNZ 3.1 Ok

Mod Online Diag Status
---- -------------------
1 Pass
2 Not Applicable
3 Pass
GP-CORE1#

*Oct 19 09:16:39.439: %C6KPWR-SW1-4-UNSUPPORTED: unsupported module in slot 2, power not allowed: Unknown Card Type.

show version:

GP-CORE1#show version
Cisco IOS Software, s2t54 Software (s2t54-IPBASEK9-M), Version 15.1(2)SY6, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 10-Sep-15 01:36 by prod_rel_team

ROM: System Bootstrap, Version 12.2(50r)SYS3, RELEASE SOFTWARE (fc1)

Any suggestion ?

Regards

2 Accepted Solutions

Accepted Solutions

andrewswanson
Level 7
Level 7

Hello

The datasheet below states the minimum ios version for supporting these modules is 15.2(1)SY.

hth

Andy

http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6800-series-switches/datasheet-c78-733662.html

View solution in original post

Leo Laohoo
Hall of Fame
Hall of Fame

Version 15.1(2)SY6

Upgrade the IOS of the chassis to a minimum level of 15.2(1)SY.  This fact is stated in the Data Sheet (Table 1).

View solution in original post

5 Replies 5

andrewswanson
Level 7
Level 7

Hello

The datasheet below states the minimum ios version for supporting these modules is 15.2(1)SY.

hth

Andy

http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6800-series-switches/datasheet-c78-733662.html

Thank you so much for quick reply. 

Can i direct upgrade from 15.1(2)SY6 to 15.4 ?

Regards

Yes. 

Don't forget to read the Release Notes

Upgrade done. Module detected. 

Thanks for help

Leo Laohoo
Hall of Fame
Hall of Fame

Version 15.1(2)SY6

Upgrade the IOS of the chassis to a minimum level of 15.2(1)SY.  This fact is stated in the Data Sheet (Table 1).

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