11-30-2012 10:35 AM - edited 03-07-2019 10:20 AM
I have a brand new 1921 router that I can't login to using cisco/cisco. Anyone ever see this and know if there's a new password?
I don't have physical access so I can't reboot it until Monday. Just wanted to get it working today.
11-30-2012 11:05 AM
Have you tried cisco/Cisco? I know some of the other equipment capitalizes the first letter...
HTH,
John
11-30-2012 11:09 AM
Yea I've tried every combination I could think of....
admin/cisco
cisco/cisco123
cisco/Cisco
cisco/Cisco123
admin/cisco123
admin/yourmom
cisco/admin
I think I'm just gonna have to wait until I get physical access again... grrr
11-30-2012 11:46 AM
Timothy,
The info I read says that out of the box the defaults cisco/cisco should work. Did someone configure it before it was installed and maybe changed the username/password without you knowing about it?
11-30-2012 12:01 PM
no. I took it out of the box yesterday and racked it up. Should have logged in before leaving I guess... Oh well. I'll wait until I'm back on site to power cycle.
11-30-2012 11:36 AM
Likely someone has accessed before you, or the factory made a mistake.
You will have to do a password recovery.
11-30-2012 12:41 PM
Hi Timothy,
i encountered the same issue using a cisco 1941 router. If at the first boot you don't access the router with default cisco/cisco credentials and change it before the serial connection is timed out you'll not able to connect again using thise credentials.
I think the unique solution is reboot the router.
Regards
Sent from Cisco Technical Support iPad App
11-30-2012 12:54 PM
Have you tried "Cisco or cisco" username but with no password just hit enter?
11-30-2012 01:07 PM
Yes tried all the above usernames without a password as well.
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