01-20-2015 11:00 AM - edited 03-07-2019 10:18 PM
I rebooted my Catalyst 3560 24 port PoE switch and when it turned on only the STAT LED went green the other LEDs are off. I get no response from the console port using putty and the cable I used before this happened. I tested the cable on another switch and it works fine with putty. What can I do with this switch?
01-20-2015 12:22 PM
If your cable and putty setup works on other switches and you plug into the 3560 and see nothing when its booting then you probably have a hosed switch and you will have to RMA the switch .
01-21-2015 09:07 PM
This unit was purchased before I came to our company. There is no support or maint contract. I'm sure the unit is several years old...we'll call the vendor and see what they'll do..not expecting much.
01-21-2015 05:29 PM
As Glen said if you are sure that console cable is good enough then go ahead and RMA the box.
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