11-29-2011 02:37 AM - edited 03-07-2019 03:38 AM
Hello,
we got a problem with our cat4006 coreswitch. The led on the supervisorengine is red, and several
errors are appearing in the message log. Can anyone tell me what`s going on there?
thanks in advance, Jan
-------------------------------------------------------------------------------------------------------------------------------------------------------------
2w2d: %C4K_SWITCHINGENGINEMAN-3-PACKETMEMORYTESTPARTIALFAILURE: (Suppressed 1597
2 times)Packet Memory buffer test detected errors with 6% of the packet buffers.
Switch operation will continue, with potentially reduced performance. Use 'sho
w diagnostic result module all detail' command to see test results.
V02O-4006-1#sh ver
Cisco IOS Software, Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12
.2(25)EW, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2004 by Cisco Systems, Inc.
Compiled Fri 10-Dec-04 14:26 by kellythw
ROM: 12.1(20r)EW2
Dagobah Revision 55, Swamp Revision 16
V02O-4006-1 uptime is 1 week, 14 hours, 44 minutes
System returned to ROM by reload
System image file is "bootflash:cat4000-i9s-mz.122-25.EW.bin"
cisco WS-C4006 (MPC8245) processor (revision 7) with 262144K bytes of memory.
Processor board ID FOX06310RGV
MPC8245 CPU at 300Mhz, Supervisor III
Last reset from Reload
43 Virtual Ethernet interfaces
56 FastEthernet interfaces
28 Gigabit Ethernet interfaces
467K bytes of non-volatile configuration memory.
__________________________________________________________________________________________
V02O-4006-1#sh Diagnostic result module all
module 1:
Overall diagnostic result: MINOR ERROR
Test results: (. = Pass, F = Fail, U = Untested)
1) supervisor-bootup -----------------------> F
2) packet-memory-bootup --------------------> .
3) packet-memory-ongoing -------------------> U
__________________________________________________________________________________________
V02O-4006-1#sh environment
no alarm
Chassis Temperature = 35 degrees Celsius
Chassis Over Temperature Threshold = 75 degrees Celsius
Chassis Critical Temperature Threshold = 95 degrees Celsius
Power Fan Inline
Supply Model No Type Status Sensor Status
------ ---------------- --------- ----------- ------- -------
PS1 WS-X4008 AC 400W good good n.a.
PS2 WS-X4008 AC 400W good good n.a.
PS3 WS-X4008 AC 400W good good n.a.
PEM none -- -- -- --
Power supplies needed by system : 2
Power supplies currently available : 3
Chassis Type : WS-C4006
Power consumed by backplane : 0 Watts
Supervisor Led Color : Red
Module 1 Status Led Color : Red
Module 2 Status Led Color : Green
Module 3 Status Led Color : Green
Module 4 Status Led Color : Green
Fantray : Good
Power consumed by Fantray : 25 Watts
12-01-2011 02:03 PM
Hi,
"%C4K_SWITCHINGENGINEMAN-3-PACKETMEMORYTESTPARTIALFAILURE: (Suppressed 1597
2 times)Packet Memory buffer test detected errors with 6% of the packet buffers.
Switch operation will continue
++ The above message indicates that the packet memory diagnostic bootup test has
detected failures, but there are still a sufficient number of working buffers to enable
switch operation.
Recommended Action Refer to the Release Note attachment in the DDTS for
CSCdz57255.
++ Try reseating the card to see if it fixes the issue.
++ If you still face the same issue then the card needs to be replaced.
Hope this answers your questions.
Cheers
Somu
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