cisco 3650 48 port PoE switch booting issue

[Santosh Shetty]

File "usbflash0:cat3k_caa-universalk9.16.03.05b.SPA.bin" uncompressed and installed, entry point: 0x816902d0
Loading Linux kernel with entry point 0x816902d0 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: reset failed, giving up

[Reza Sharifi]

Can you copy the file from USB to flash and try it again:

copy usbflash0:/cat3k_caa-universalk9.16.03.05b.SPA.bin flash:

[Deepak Kumar]

Hi, 

As you are trying to boot directly from a USB drive. You can try with copy .bin file in flash file and boot from the file as below:

 copy usbflash0:cat3k_caa-universalk9.16.03.05b.SPA.bin flash:

boot flash:cat3k_caa-universalk9.16.03.05b.SPA.bin

You can also try to download a fresh file from Cisco.com website. 

Regards,

Deepak Kumar

[Santosh Shetty]

Issue is it not showing flash memory when in rom monitor mode, earlier i tried image recovery using tftp server, switch booted successfully. After booting formated flash memory and installed new image.

Everything was good but when this switch was connected to stack back and were testing on image upgrade on stack, this switch failed to boot again. Following is complete outupt.

switch: copy tftp://192.168.10.1//cat3k_caa-universalk9.SPA.03.07.04.E.152-3.E4.bin
usage: copy [-b <buffer_size>] <src_file> <dst_file>

switch: boot tftp://192.168.10.1/cat3k_caa-universalk9.SPA.03.07.04.E.152-3.E4.bin
Reading full image into memory............................................................................................................................................................................................................................................................................................................................done
Bundle Image
--------------------------------------
Kernel Address : 0x53430290
Kernel Size : 0x3fb4ba/4175034
Initramfs Address : 0x5382b74c
Initramfs Size : 0xd47999/13924761
Compression Format: .mzip

Bootable image at @ ram:0x53430290
Bootable image segment 0 address range [0x81100000, 0x820b0000] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "tftp://192.168.10.1/cat3k_caa-universalk9.SPA.03.07.04.E.152-3.E4.bin" uncompressed and installed, entry point: 0x816734a0
Loading Linux kernel with entry point 0x816734a0 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: SRST failed (errno=-16)
ata1: reset failed, giving up
All packages are Digitally Signed
Starting System Services
devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=4,mode=600,ptmxmode=000 0 0
Apr 2 08:40:27 %IOSXE-3-PLATFORM: process kernel: ata1: SRST failed (errno=-16)
Apr 2 08:40:27 %IOSXE-3-PLATFORM: process kernel: ata1: SRST failed (errno=-16)
Apr 2 08:40:27 %IOSXE-3-PLATFORM: process kernel: ata1: SRST failed (errno=-16)
Apr 2 08:40:27 %IOSXE-3-PLATFORM: process kernel: ata1: SRST failed (errno=-16)
Apr 2 08:40:27 %IOSXE-3-PLATFORM: process kernel: ata1: reset failed, giving up
/dev/fd/12: line 214: [: ==: unary operator expected
/dev/1: No such file or directory

sfdisk: cannot open /dev/1 read-write
/dev/2: No such file or directory

sfdisk: cannot open /dev/2 read-write
/dev/3: No such file or directory

sfdisk: cannot open /dev/3 read-write
/dev/5: No such file or directory

sfdisk: cannot open /dev/5 read-write
/dev/6: No such file or directory

sfdisk: cannot open /dev/6 read-write
/dev/7: No such file or directory

sfdisk: cannot open /dev/7 read-write
/dev/8: No such file or directory

sfdisk: cannot open /dev/8 read-write
/dev/9: No such file or directory

sfdisk: cannot open /dev/9 read-write

WARNING!!! - Your system does not have required flash partition(s)

-----------Wrong/Missing Partition(s)-----------------
Device: /dev/1, Type: is not Linux (ext2)
Device: /dev/2, Type: is not Extended
Device: /dev/3, Type: is not Linux (ext2)
Device: /dev/5, Type: is not Linux (ext2)
Device: /dev/6, Type: is not Linux (ext2)
Device: /dev/7, Type: is not Linux (ext2)
Device: /dev/8, Type: is not Linux (ext2)
Device: /dev/9, Type: is not Linux (ext2)
------------------------------------------------------

Auto-creating the required partitions...

ERROR - /dev/--force does not exist.
***************************************************************
Warning!
A system init job [rc3-platform] exited with the result [failed].
The system maybe unstable because of this.
**************************************************************
Forcing a reboot..
get_local: failed: No such file or directory
There is no space in crashinfo partition to collect system-report log.
Space Required: 32768 KB Available: 0 KB
Please delete any old/not-required files in the parttion.
Unmounting ng3k filesystems...
Warning! - some ng3k filesystems may not have unmounted cleanly...
Please stand by while rebooting the system...
Restarting system.

Booting...cf_identify_drive: cf_waitfor(!(BUSY | ERROR)): timed out.
Boot bus: Failed to detect any IDE storage!

[Leo Laohoo · Accepted solution]

---

@Santosh Shetty wrote:

Boot bus: Failed to detect any IDE storage!

---

RMA the appliance.

[Santosh Shetty]

Thanks, switch had hardware issue. It started dtevting usbflash drive as flash memory. Luckily noticed that switch was covered under smartnet.

[Leo Laohoo]

I think this is a bug. Load 16.3.6 and see if it makes a difference.

[Santosh Shetty]

Tried both old and new Denali image.

[Santosh Shetty]

it not showing flash

[Tekanyo Kgotlhane]

Hi guys, im having the same issue in my 3850 .No flash: no sda9 file to enable emergency install atleast..How can i resolve?

thanks

[Leo Laohoo]

Create a new thread and we'll have a look.

[Santosh Shetty]

If switch is under contract create RMA, if you got issue after upgrading software then you can remove switch from stack and try to boot using individual switch using old image on external usb drive. If switch boots up try to format flash and re-install image and try booting again.  I am not sure but I think older image and newer Denali image uses different file system.

[KenHBadio]

Don't panic, don't think a RMA is necessary.   I had the same problem! Solved!

Try booting from the USB using an image already installed on the USB: For example :

First after inserting the USB flash,  do a dir at the prompt.

Then go ahead and boot from the USB flash as listed below:

switch: boot usbflash0:usbflash0:cat3k_caa-universalk9.16.09.06.SPA.bin

You can download the image file off Cisco's website. 

If this procedure doesn't work on the first trial, try it twice and even thrice. It worked for me. I think it should work for you.