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Cisco 3650 wont boot

Hi

I was asked to reset an Cisco 3650, but when i started it up then it wont boot.

Is it possible to just wipe the flash, and then just download a new IOS image, and copy it over with usb to the switch?

 

Best greetings from Christian Josiassen.

1 Accepted Solution

Accepted Solutions

 

       - FYIhttps://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp66594

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

10 Replies 10

marce1000
VIP
VIP

 

 - You don't need to wipe the flash completely , make sure that there is a bootable image on it : copy  usbflash0:image.bin   flash:

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hi

But it is possible to wipe the flash, and copy an image over?

 

Best greetings from Christian Josiassen

 

 - Erasing flash completely is  overkill , you may delete vlan database or core directory amongst other stuff (e.g.)

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '


@marce1000 wrote:
Erasing flash completely is  overkill , you may delete vlan database or core directory amongst other stuff (e.g.)

No, that is incorrect thinking. 

Each IOS-XE version operates differently.  Some leave crashlogs in the crashinfo directory, some in the tracelogs, some in the core logs.  

The safest way to wipe an IOS-XE is the command "factory-reset all" and then use "emergency-install" to put the firmware back in.

Leo Laohoo
Hall of Fame
Hall of Fame

If the switch is in ROMMON, post the complete output to the command "set".

Hi

Sorry for the late reply.

switch: set
ABNORMAL_RESET_COUNT=4
ASIC_PCI_RESET=1
AUTOREBOOT_RESTORE=0
AUTO_SWITCH_CONSOLE_DISABLE=0
BOOT=flash:packages.conf
BOOT_LOADER_UPGRADE_DISABLE=1
BSI=0
BYPASS_STARTUP_CONFIG=1
CFG_MODEL_NUM=WS-C3650-48PD-L
CLEI_CODE_NUMBER=INM2D00ARA
CSR_PCIERST_DISCONNECTED=yes
DC_COPY=yes
D_STACK_DOMAIN_NUM=1
ECI_CODE_NUMBER=471201
LICENSE_BOOT_LEVEL=lanbasek9,all:C3650_48;
MAC_ADDR=40:01:7A:45:10:00
MANUAL_BOOT=no
MODEL_NUM=WS-C3650-48PD
MODEL_REVISION_NUM=Q0
MOTHERBOARD_ASSEMBLY_NUM=73-15897-06
MOTHERBOARD_REVISION_NUM=A0
MOTHERBOARD_SERIAL_NUM=FDO212408GM
POE1_ASSEMBLY_NUM=73-16439-02
POE1_REVISION_NUM=A0
POE1_SERIAL_NUM=FDO21232M9S
POE2_ASSEMBLY_NUM=73-16439-02
POE2_REVISION_NUM=A0
POE2_SERIAL_NUM=FDO21232M9T
RANDOM_NUM=1957000945
RECOVERY_BUNDLE=sda9:cat3k_caa-recovery.bin
RET_2_RCALTS=1667891339
SWITCH_IGNORE_STARTUP_CFG=0
SWITCH_NUMBER=1
SWITCH_PRIORITY=12
SYSTEM_SERIAL_NUM=FDO2124Q1J7
TAN_NUM=800-41238-04
TAN_REVISION_NUMBER=A0
TEMPLATE=advanced
TERMLINES=0
VERSION_ID=V05

This happens when it tries to boot.

switch: boot

Getting rest of image
Reading full image into memory...Check base package header ...: done = 16384
Getting rest of image
Reading full image into memory....done
Reading full base package into memory...: done = 30424184
Bundle Image
--------------------------------------
Kernel Address : 0x5377b3bc
Kernel Size : 0x3664b3/3564723
Initramfs Address : 0x53ae186f
Initramfs Size : 0x1944c09/26496009
Compression Format: mzip

Bootable image at @ ram:0x5377b3bc
Bootable image segment 0 address range [0x81100000, 0x81bffab0] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@boot_system: 623
Loading Linux kernel with entry point 0x816e1140 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

 

*** Stack adapter authentication failed on stack port 2 on switch 1 ***

Nov 9 06:41:22.862 RP0/0: %PMAN-3-PROCHOLDDOWN: The process sif_mgr has been helddown (rc 134)
Nov 9 06:41:23.070 RP0/0: %PMAN-0-PROCFAILCRIT: A critical process sif_mgr has failed (rc 134)
Nov 9 06:41:23.299 RP0/0: %PMAN-3-RELOAD_RP: Reloading: Switch will be reloaded

Chassis 0 reloading, reason - Non participant detected
Nov 9 06:41:31.765 FP0/0: %PMAN-5-EXITACTION: Process manager is exiting: reload fp action requested
Switch rebooted continously for atleast 5 times. Disabling autoreboot
Nov 9 06:41:39.731 RP0/0: %PMAN-5-EXITACTION: Process manager is exiting: rp processeNov 9 06:42:13.277 RP0/0: %PMAN-3-PROCESS_NOTIFICATION: Deleting old files in /crashinfo ... System report /crashinfo/system-report_local_20221109-064207-Universal.tar.gz (size: 7488 KB) generated

reboot: Restarting system

 

Best greetings from Christian Josiassen

 

       - FYIhttps://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp66594

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hi

Switched the stack adapters around, and now it boots up fine:)

Best greetings from Christian Josiassen

 


@ChristianSchmidtJosiassen wrote:
BOOT_LOADER_UPGRADE_DISABLE=1
BYPASS_STARTUP_CONFIG=1

Those settings are wrong.

Hi

I did run "factory-reset all".

Because it wouldnt autoboot.

Best greetings from Christian Josiassen

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