10-30-2022 03:00 PM
Dear Cisco Community Team,
I would like some help and guidance on fixing an issue I have with 2 Cisco 6513 switches.
The 2 Cisco 6513 switches are working as my data center switches connecting most of our systems to it.
The CPU have been spiking multiple times every hour.
Is there a guide that I can follow to narrow down the cause and solve it? any suggestion or recommendation would be highly appreciated.
Note: in the attached files you will find the "show proc cpu history" and " show proc cpu sorted 5min | ex 0.0" please let me know if you want me to provide more info.
cr-6513-sw1#show processes cpu sorted 5min | ex 0.0
CPU utilization for five seconds: 8%/0%; one minute: 39%; five minutes: 39%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
200 33754772 66353407 508 4.63% 4.18% 3.99% 0 slcp process
723 9045584 63423748 142 1.35% 0.79% 0.78% 0 Port manager per
776 6929664 5195816 1333 1.03% 0.73% 0.71% 0 LTL MGR
686 3570828 984029 3628 0.47% 0.38% 0.38% 0 Env Poll
433 4512604 57183817 78 0.15% 0.21% 0.24% 0 IP Input
cr-6513-sw2#show processes cpu sorted 5min | ex 0.0
CPU utilization for five seconds: 9%/0%; one minute: 42%; five minutes: 39%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
200 33314004 66643053 499 1.08% 3.82% 3.88% 0 slcp process
399 16601296 2243405 7400 4.18% 2.18% 2.06% 0 Lif stats RP tas
686 3573008 994115 3594 0.41% 0.37% 0.38% 0 Env Poll
Thanks,
10-30-2022 11:45 PM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCur96442
M.
10-31-2022 08:08 AM
Thanks @marce1000 that link is very useful.
The only thing is that the switches were working normally until we did a power shutdown to fix the UPS and after we powered them up it was like that, not sure what am I missing and if we can find a work around it?
Also does an IOS upgrade and/Or another reboot will change things?
cr-6513-sw1#sh version
Cisco IOS Software, s2t54 Software (s2t54-IPSERVICESK9-M), Version 15.5(1)SY5, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Tue 04-Feb-20 14:05 by prod_rel_team
ROM: System Bootstrap, Version 12.2(50r)SYS3, RELEASE SOFTWARE (fc1)
cr-6513-sw1 uptime is 1 week, 1 day, 3 hours, 37 minutes
Uptime for this control processor is 1 week, 1 day, 3 hours, 38 minutes
System returned to ROM by power on
System restarted at 04:29:08 PDT Sun Oct 23 2022
System image file is "bootdisk:s2t54-ipservicesk9-mz.SPA.155-1.SY5.bin"
Last reload reason: power-on
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
cisco WS-C6513-E (M8572) processor (revision ) with 1785856K/262144K bytes of memory.
Processor board ID FOX1553GTT6
CPU: MPC8572_E, Version: 2.2, (0x80E80022)
CORE: E500, Version: 3.0, (0x80210030)
CPU:1500MHz, CCB:600MHz, DDR:600MHz
L1: D-cache 32 kB enabled
I-cache 32 kB enabled
Last reset from power-on
30 Virtual Ethernet interfaces
339 Gigabit Ethernet interfaces
9 Ten Gigabit Ethernet interfaces
2543K bytes of non-volatile configuration memory.
Configuration register is 0x2102
10-31-2022 09:41 AM
- You may try latest advisory release : https://software.cisco.com/download/home/283933147/type/280805680/release/15.5.1-SY8 , check if that can help.
M.
10-31-2022 09:48 AM
Thank you Marce1000 , indeed I will download and upgrade the IOS and see if that helps, It might take few days as I have to do it during small blanket window.
Also I notice I have a few VMs that are hammering me with broadcast, I am trying to turn them off until I find a fix for it.
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