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Cisco 877 can't connect to internet

johnmeade
Level 1
Level 1

Hello All,

Have received a Cisco 877 ADSL router and went through the set-up. I thought all had gone well however when I connect my router the ADSL and the PPP light comes on  but I am unable to access the Internet or even resolve a web address. As I am new to configuring Cisco routers I was wondering if someone could be so kind as to check my running configuration and point me in the right direction as to what I am missing or have done incorrectly.

Thanks in advance

John

3 Accepted Solutions

Accepted Solutions

andrewswanson
Level 7
Level 7

hello
configure a default route:

ip route 0.0.0.0 0.0.0.0 Dialer0

also add the following for mtu

interface Vlan1
ip tcp adjust-mss 1452
!
interface Dialer0
ip mtu 1492

more info in cisco doc:

http://www.cisco.com/en/US/tech/tk175/tk15/technologies_configuration_example09186a008071a729.shtml

hth
andy

View solution in original post

interface Dialer0

ip mtu 1492

That's ok, but

mtu 1492

is even better, as it save some packets exchange in PPP negotiation.

View solution in original post

Hi John,

Try to put under Dialer0 interface the "ip address negotiated" command and try again.

Sent from Cisco Technical Support iPhone App

View solution in original post

6 Replies 6

andrewswanson
Level 7
Level 7

hello
configure a default route:

ip route 0.0.0.0 0.0.0.0 Dialer0

also add the following for mtu

interface Vlan1
ip tcp adjust-mss 1452
!
interface Dialer0
ip mtu 1492

more info in cisco doc:

http://www.cisco.com/en/US/tech/tk175/tk15/technologies_configuration_example09186a008071a729.shtml

hth
andy

Hello Andy,

Thanks for the help I will make the neccesary changes when i get back on Monday and hopefully all will be well.

John

interface Dialer0

ip mtu 1492

That's ok, but

mtu 1492

is even better, as it save some packets exchange in PPP negotiation.

johnmeade
Level 1
Level 1

Hello Andy / Paolo,

Thanks for your suggestions which i have since tried to no avail. I have since then followed the following guide with similar results. This along with many other guides insist on configuring ethernet 0 however on the 877 if i try to configure FastEthernet 0 (there is no ethernet 0 interface) i get an unable to configure L2 interfaces and can only configure Vlan1. It is as if i havent selected some config option that allows internal ip to reach external interface.

The closest i have got is modifying a config someone posted here which at least from the router resolves addresses even if it cannot succesfully ping them i am thinking i have messed up a route or something. I have included the config i think is the closest to working here but am more than happy to wipe it all and start again if that is required.

Hi John,

Try to put under Dialer0 interface the "ip address negotiated" command and try again.

Sent from Cisco Technical Support iPhone App

Hello John,

Thank you after changing it to negotiated it worked.

I would just like to say thank you to all 3 who provided me with help it is much appreciated.

John

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