03-02-2015 01:53 PM - edited 03-07-2019 10:54 PM
Hello CISCO networkers,
I'm currently troubleshooting a couple CAT 4500-E series with the supervisor SUP6L-E that seems to fall under this bug conditions...
Unfortunetly i don't have the means to open a TAC case.
Before i order new supervisors, is there any way to be sure about this defect beeing present on the hardware ?
Thank you
Solved! Go to Solution.
03-13-2015 05:21 AM
Hi,
Yes, I checked few more information internally on it. As i said earlier we recommend fix on failure that means not all boards may fail due to this.
But if it is failing silently, then you need to get it replaced. Else it is okay.
Hope this clarifies.
Thanks,
Madhu.
03-05-2015 09:57 AM
Hi there,
Could you please share below
sh mod
sh idprom all
sh ver
Thanks,
Madhu
03-06-2015 09:11 AM
Edited... output posted...
03-12-2015 12:08 AM
Hello again,
I just got permission from client to post this.
Please find attached the output requested for both catalyst
Thank you once more
EDITED to remove attachments (sorry, client asked to do it)
03-12-2015 12:08 AM
Hi m.teixeira
I looked at the attachment and it is a match for this bug.
Please note due to variability in the hardware not all boards will fail due to
this issue. We recommend a fix on failure. So if it is reloading silently you may consider replacing it.
Hope this helps.
Thanks,
M
03-12-2015 03:00 AM
Hi,
Kindly mark it as answered if it helped you.
Thanks,
M
03-13-2015 04:54 AM
Hi Madhukrishnan,
Thankl you for your help. Is your observation based on anything else more then what is already described in that bugid ?
I mean, i already had managed to arrive at the conclusion that the board did match that bug prerequisites (hardware version, etc). Do you have any non official info that confirms it is affected ?
And is it normal to work well several years before it fails ?
Regards
03-13-2015 05:21 AM
Hi,
Yes, I checked few more information internally on it. As i said earlier we recommend fix on failure that means not all boards may fail due to this.
But if it is failing silently, then you need to get it replaced. Else it is okay.
Hope this clarifies.
Thanks,
Madhu.
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