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Cisco Catalyst 1000 crashing/rebooting

Dlazure
Level 1
Level 1

Hi

 

I have a cisco catalyst 1000 8 port 2G-l

The switch has been rebooting randomly for the past weeks/months

I upgraded the switch to firmware 15.2(7)E4 as it's supposed to fix the issue but it is still happening.

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw95683\

 

Anyone had the same issue and found the way to fix this?

 

Thank you,

 

 

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

Some time Cisco mentioned that it was fixed it also appears on other fixed version also,

 

2 Options,

 

1. Try different fixed version

2. raise an TAC case investigate for you.

 

BB

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marce1000
VIP
VIP

 

 - Do you have any logs when this happens or crash dump ?  Or use a syslog server for capturing logs , sometimes last gasp info's may provide a clearer context. Also connect to device with https://cway.cisco.com/cli trough SSH , at the top right  you can run Crashdump Analyzer and at the left you have System Diagnostics.

 M.



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