Cisco Catalyst 6506E Error

[john]

Hi All,

I noticed this error on my previously ACTIVE "now STANDBY Switch"on a VSS Stack

System returned to ROM by s/w reset (SP by processor memory parity error at PC 0x40445D90, address 0x0)

is this a hardware issue?

Redundant System Information :
------------------------------
       Available system uptime = 5 years, 17 weeks, 3 days, 15 hours, 19 minutes
Switchovers system experienced = 1

                 Hardware Mode = Duplex
    Configured Redundancy Mode = sso
     Operating Redundancy Mode = sso
              Maintenance Mode = Disabled
                Communications = Up

Current Processor Information :
-------------------------------
              Standby Location = slot 1/5
        Current Software state = STANDBY HOT
       Uptime in current state = 44 weeks, 2 days, 22 hours, 8 minutes
                 Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Version 12.2(33)SXJ1, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Wed 22-Jun-11 18:03 by prod_rel_team
        Configuration register = 0x2142 (will be 0x2102 at next reload)

Regards,

John

[Deepak Kumar]

Hi,
First Check the Sho Version command output
"Configuration register = 0x2142 (will be 0x2102 at next reload)"
Second:
Please visit following links:
https://www.cisco.com/c/en/us/support/docs/routers/7200-series-routers/6345-crashes-pmpe.html

https://supportforums.cisco.com/t5/other-network-infrastructure/router-boot-processor-memory-parity-error-at-pc-0x60245050/td-p/289071

Regards,
Deepak Kumar

[john]

Hi Deepak,

is this a hardware issue?

RPI1R03CSW001-sdby#show bootvar
BOOT variable does not exist
CONFIG_FILE variable does not exist
BOOTLDR variable does not exist
Configuration register is 0x2142 (will be 0x2102 at next reload)

[Deepak Kumar · Accepted solution]

Hi,

As per command output, This is a configuration / Software issue. 

Regards,

Deepak Kumar

[Leo Laohoo · Accepted solution]

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@john wrote:

System returned to ROM by s/w reset (SP by processor memory parity error at PC 0x40445D90, address 0x0)

---

One, this is a SOFTWARE issue on the switch processor part of the line card. 

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@john wrote:

Uptime in current state = 44 weeks, 2 days, 22 hours, 8 minutes

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Next, this event happened 44 weeks ago.  I am actually surprised no one noticed.

[john]

Noted with thanks.

Apparently end-user smartnet is expired.