02-22-2018 01:14 AM - edited 03-08-2019 01:58 PM
I'm a novice so will do my best to relay this issue. I'm am trying to move firmware found in my root directory "c://TFTP" that contains all files I need to upgrade my IP phone. However when I boot the phone up, I am not able to manually enter anything as settings etc are unavailable. No matter what I try I'm not able to open the settings menu. While the phone is booting it goes throught this process shown on the phone dispaly(Configuring VLan> Configuring IP> Requesting Configuration> TFTP timeout o/a) While in TFTPd32 I'm seeing
(
Rcvd DHCP Discover Msg for IP 0.0.0.0, Mac 00:0F:8F:FB:AA:0E [22/02 03:57:08.038]
DHCP: proposed address 192.168.0.100 [22/02 03:57:08.539]
Rcvd DHCP Rqst Msg for IP 0.0.0.0, Mac 00:0F:8F:FB:AA:0E [22/02 03:57:08.562]
Previously allocated address 192.168.0.100 acked [22/02 03:57:08.563]
Rcvd DHCP Discover Msg for IP 0.0.0.0, Mac 00:0F:8F:FB:AA:0E [22/02 04:06:20.849]
DHCP: proposed address 192.168.0.100 [22/02 04:06:21.351]
Rcvd DHCP Rqst Msg for IP 0.0.0.0, Mac 00:0F:8F:FB:AA:0E [22/02 04:06:21.374]
Previously allocated address 192.168.0.100 acked [22/02 04:06:21.375]
)
You have no idea how in over my head I am but at the end I'll have found a million ways how not to successfully add firmware to a cisco phone. Can anyone please provide any help to this issue? Also
here are my settins. used a static ip i set up for the def.router (opt 3) field the other options are pretty standard defaults. THANK YOU SO MUCH to anyone that may provide a solution
Solved! Go to Solution.
03-13-2021 02:39 AM
@mutimafc1 wrote:
The phone has a valid IP address because its on static
You cannot set "static" IP address on a Cisco phone running Enterprise firmware.
Is SIP ALG &/or NAT enabled on the router?
03-13-2021 09:52 AM
Leo like I said I was able to load the firmware with a static IP, I don't have a router on my network this is just a simple network my problem as of now is tthe phones can't display missed calls when they do you can't delete the missed call it remains on the display until you restart the phone that's the problem I am having now and there connected on asterisk pbx
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