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Cisco Nexus C7010 - %PLATFORM-2-MOD_PWRFAIL: Module 10 failed to power up

Vinnfier93
Level 1
Level 1

Hi all,

 

I have issue with customer that said the module was faulty. Below is the error log that i received.

 

2021 Jan  3 09:01:49 SPMY-N7K-B-CORE %PLATFORM-2-MOD_DETECT: Module 10 detected
(Serial number JAF1424CAHJ) Module-Type 10 Gbps Ethernet Module Model N7K-M132XP
-12
2021 Jan  3 09:01:49 SPMY-N7K-B-CORE %PLATFORM-2-MOD_PWRUP: Module 10 powered up
(Serial number JAF1424CAHJ)
2021 Jan  3 09:01:49 SPMY-N7K-B-CORE %PLATFORM-5-MOD_STATUS: Module 10 current-s
tatus is MOD_STATUS_POWERED_UP
2021 Jan  3 09:02:11 SPMY-N7K-B-CORE %PLATFORM-2-MOD_PWRFAIL: Module 10 failed t
o power up (Serial number JAF1424CAHJ)

The module status is powered-dn

N7K-B-CORE# show module
Mod  Ports  Module-Type                         Model              Status
---  -----  ----------------------------------- ------------------ ----------
2    48     10/100/1000 Mbps Ethernet Module    N7K-M148GT-11      ok
5    0      Supervisor Module-1X                N7K-SUP1           active *
6    0      Supervisor Module-1X                N7K-SUP1           ha-standby
10   0      10 Gbps Ethernet Module                                powered-dn
 
Mod  Power-Status  Reason
---  ------------  ---------------------------
10   powered-dn     Unable to power up card (Power_OK not set)
 
Mod  Sw              Hw
---  --------------  ------
2    6.2(24)         1.9    
5    6.2(24)         1.6    
6    6.2(24)         1.6    
 
 
 
Mod  MAC-Address(es)                         Serial-Num
---  --------------------------------------  ----------
2    54-75-d0-c3-69-a8 to 54-75-d0-c3-69-db  JAF1419BMDH
5    00-26-98-22-ca-58 to 00-26-98-22-ca-5f  JAF1417DKJA
6    00-26-98-22-4b-e8 to 00-26-98-22-4b-ef  JAF1417DBEM
 
Mod  Online Diag Status
---  ------------------
2    Pass
5    Pass
6    Pass
 
Xbar Ports  Module-Type                         Model              Status
---  -----  ----------------------------------- ------------------ ----------
1    0      Fabric Module 1                     N7K-C7010-FAB-1    ok
2    0      Fabric Module 1                     N7K-C7010-FAB-1    ok
3    0      Fabric Module 1                     N7K-C7010-FAB-1    ok
 

 

 

Please advise. thanks

1 Accepted Solution

Accepted Solutions

balaji.bandi
Hall of Fame
Hall of Fame

There may be some reasons,

 

1. Power capacity

2. Software bug.

3. Try to reseat the module and enable diagnosis before enable and capture all logs to understand the issue.

 

 

also, look FN

 

https://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63751.html

 

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

View solution in original post

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

There may be some reasons,

 

1. Power capacity

2. Software bug.

3. Try to reseat the module and enable diagnosis before enable and capture all logs to understand the issue.

 

 

also, look FN

 

https://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63751.html

 

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

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