01-14-2020 11:55 PM
Hi,
One of our Cisco 4507 is config mode is locked.
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 48 10/100/1000BaseT (RJ45) WS-X4648-RJ45-E
2 24 1000BaseX (SFP) WS-X4624-SFP-E
3 4 Sup 7-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7-E
4 Supervisor
5 24 1000BaseX (SFP) WS-X4624-SFP-E
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 3c08.f604.8686 to 3c08.f604.86b5 2.1 Ok
2 24e9.b3e5.dbf4 to 24e9.b3e5.dc0b 2.0 Ok
3 3c08.f620.12c0 to 3c08.f620.12c3 2.1 15.0(1r)SG5 03.04.02.SG Ok
4 Unknown Unknown Unknown Other
5 24e9.b3e5.dc3c to 24e9.b3e5.dc53 2.0 Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active
4 Standby Supervisor SSO Disabled
================================================
We connect the console on the module 4 and it's showing blank.
then we did the remove the module and put it back and it's same issue.
please find the below result:
************************************************************
* *
* Welcome to Rom Monitor for WS-X45-SUP7-E System. *
* Copyright (c) 2008-2011 by Cisco Systems, Inc. *
* All rights reserved. *
* *
************************************************************
Primary Rom Monitor Version 15.0(1r)SG5
CPU Rev: 2.2, Board Rev: 10, Board Type: 101, CPLD Moka Rev: 7.0x3718.0xb565
Chassis: WS-C4507R-E
Got Mac Address: 6c:20:56:d3:ea:ae
MAC Address : 6c-20-56-d3-ea-ae
Ip Address : Not set.
Netmask : Not set.
Gateway : Not set.
TftpServer : Not set.
***** The system will autoboot in 5 seconds *****
Type control-C to prevent autobooting.
. . . . .
******** The system will autoboot now ********
config-register = 0x2101
Autobooting using the first file from bootflash.....
*
*
loading image
Checking digital signature
bootflash:/cat4500e-universalk9.SPA.03.04.02.SG.151-2.SG2.bin: Digitally Signed Release Software with key version A
Rommon reg: 0x00004F80
Reset2Reg: 0x00000F00
Image load status: 0x00000000
####
Snowtrooper 155 controller 0x04506694..0x046B1A69 Size:0x0041DCD4 Program Done!
##############
Linux version 2.6.24.4.2.70.k10 (krunyan@build-lnx-036) (gcc version 4.2.1 p7 (Cisco c4.2.1-p7)) #1 SMP Thu Sep 5 19:00:52 PDT 2013
Starting System Services
diagsk10-post version 5.1.4.0
prod: WS-X45-SUP7-E part: 73-14393-02 serial: XXXXXXX
Power-on-self-test for Module 4: WS-X45-SUP7-E
CPU Subsystem Tests ...
seeprom: Pass
Traffic: L3 Loopback ...
Test Results: Pass
Traffic: L2 Loopback ...
Test Results: Pass
post done
Exiting to ios...
Starting IOS Services
Platform Manager: acquire hwlock chassis()
Platform Manager: starting in standalone mode
01-15-2020 12:07 AM
- Further check status of redundant supervisor with :
show redundancy states
show redundancy
M.
01-15-2020 12:10 AM
01-15-2020 12:27 AM
>...
Communications = Down Reason: Failure
Looks like the secondary is not working properly
M,
01-15-2020 12:30 AM
01-15-2020 12:33 AM
- Difficult to tell , could be hardware failure. My advise to re-seat the module (secondary supervisor), but before doing so have native console connected and watch the output when the module is inserted again. Check for errors , if any.
M.
01-15-2020 03:28 AM
01-15-2020 03:45 AM
- Then as Leo said , it is probably broken and you will have to have it replaced.
M.
01-15-2020 12:32 AM
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