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Cpu high

Robo123
Level 1
Level 1

Hi, 

I have 3650switch running 3.7.2E iosixe version where i can observe high cpu due to below process.

Fed

punjectRx

 The above two processes are consuming the major portion of the cpu.

Can any one explain what is these process and how to prevent the sames 

6 Replies 6

marce1000
Hall of Fame
Hall of Fame

 

  https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz57493/?referring_site=bugquickviewredir

 

M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hi,

Please confirm whether this bug is hitted on 3650 as in bug details it is showing hitted model is 3850 series switches  as well please confirm this bug is hitted on 3.7.2E2 version as well 

 

- I can't confirm, since I am not affiliated with CISCO, please contact CISCO TAC for further details on the impact and affected models for this bug.

M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Can you please explain what is these process especially about "punject rx"

Is it related to the traffic? 


@vishnupalloormeethal wrote:

Please confirm whether this bug is hitted on 3650 as in bug details it is showing hitted model is 3850 series switches  as well please confirm this bug is hitted on 3.7.2E2 version as well 


1.  Please post the complete output to the command "sh proc cpu sort | ex 0.00". 

2.  3650 & 3850 share the same IOS code.  If the Bug ID describes the 3850 then the bug will also be present with the 3650.  

3.  Raise a TAC Case.  The reason is because Bug IDs (lately) are rarely being updated.  Only TAC can verify if you're hitting this bug or not.  

Hello,

 

on a side note, the bug has this information, so it appears that the 3650 is affected as well:

 

Further Problem Description:
This can be confirmed by TAC without any impact to the switch.
CSCuz57493 affect 3850/3650 platforms

 

The workaround is to reload the device, can you do that and check if the problem persists ?