03-02-2018 07:06 AM - edited 03-08-2019 02:06 PM
Hi,
I have 3650switch running 3.7.2E iosixe version where i can observe high cpu due to below process.
Fed
punjectRx
The above two processes are consuming the major portion of the cpu.
Can any one explain what is these process and how to prevent the sames
03-02-2018 07:23 AM
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz57493/?referring_site=bugquickviewredir
M.
03-02-2018 08:06 AM
Hi,
Please confirm whether this bug is hitted on 3650 as in bug details it is showing hitted model is 3850 series switches as well please confirm this bug is hitted on 3.7.2E2 version as well
03-02-2018 08:17 AM
- I can't confirm, since I am not affiliated with CISCO, please contact CISCO TAC for further details on the impact and affected models for this bug.
M.
03-02-2018 08:25 AM
Can you please explain what is these process especially about "punject rx"
Is it related to the traffic?
03-02-2018 02:25 PM
@vishnupalloormeethal wrote:
Please confirm whether this bug is hitted on 3650 as in bug details it is showing hitted model is 3850 series switches as well please confirm this bug is hitted on 3.7.2E2 version as well
1. Please post the complete output to the command "sh proc cpu sort | ex 0.00".
2. 3650 & 3850 share the same IOS code. If the Bug ID describes the 3850 then the bug will also be present with the 3650.
3. Raise a TAC Case. The reason is because Bug IDs (lately) are rarely being updated. Only TAC can verify if you're hitting this bug or not.
03-02-2018 08:26 AM
Hello,
on a side note, the bug has this information, so it appears that the 3650 is affected as well:
Further Problem Description:
This can be confirmed by TAC without any impact to the switch.
CSCuz57493 affect 3850/3650 platforms
The workaround is to reload the device, can you do that and check if the problem persists ?
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