I had the same issue where - Page 2

dhalevi · ‎03-16-2010

hello,

I have a system that is experiencing high cpu utilization due to the "Collection proce". Does anyone have any info about this process?

CPU utilization for five seconds: 100%/0%; one minute: 100%; five minutes: 100%
PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
343   289389920   1443139     200537 98.42% 97.69% 97.33%   0 Collection proce
137     2445976   1623863       1506 1.10% 0.31% 0.28%   0 BGP Router
345      401492    250680       1601 0.15% 0.08% 0.09%   0 HIDDEN VLAN Proc
   4           0         1          0 0.00% 0.00% 0.00%   0 EM Action CNS
   5           4       179         22 0.00% 0.00% 0.00%   0 Retransmission o
   6           0         5          0 0.00% 0.00% 0.00%   0 IPC ISSU Dispatc
   7           0         1          0 0.00% 0.00% 0.00%   0 PF Redun ICC Req
   8     3490512    194986      17901 0.00% 0.64% 0.71%   0 Check heaps
   3          84       896         93 0.00% 0.00% 0.00%   1 SSH Process
10           0         2          0 0.00% 0.00% 0.00%   0 Timers
   2         684     99607          6 0.00% 0.00% 0.00%   0 Load Meter
12         172    482233          0 0.00% 0.00% 0.00%   0 ARP Background
13           0         2          0 0.00% 0.00% 0.00%   0 ATM Idle Timer
14           0         1          0 0.00% 0.00% 0.00%   0 ATM ASYNC PROC
15           0         1          0 0.00% 0.00% 0.00%   0 AAA_SERVER_DEADT
   9          28       151        185 0.00% 0.00% 0.00%   0 Pool Manager
11        1040     33022         31 0.00% 0.00% 0.00%   0 ARP Input
18           0       546          0 0.00% 0.00% 0.00%   0 EEM ED Syslog
19           0         1          0 0.00% 0.00% 0.00%   0 IFS Agent Manage
20           0      8348          0 0.00% 0.00% 0.00%   0 IPC Dynamic Cach

thanks!

yshindunata · ‎11-16-2010

Thanks Andras, will check that.

Cheers.

runhao-roger · ‎03-20-2012

hi

i'v met same problem on a 3560swich, Atif Awan is right, it caused by some recursive static routes:

ปลาวาฬทราย RMUTT CPE IX · ‎02-20-2014

If I don't enable netflow, how should I do

Alcides Miguel · ‎05-20-2014

Hello,

I've the same problem a router 2911,

#sh proc cpu sort 1min
CPU utilization for five seconds: 99%/1%; one minute: 99%; five minutes: 99%
PID Runtime(uS) Invoked uSecs 5Sec 1Min 5Min TTY Process
154 2832288704 42461 167858 98.26% 97.96% 97.93% 0 Collection proce
11 10636000 121 87900 0.00% 0.20% 0.13% 0 Licensing Auto U
23 224000 22776 9 0.08% 0.13% 0.15% 0 Skinny Msg Serve
12 6552000 7048 929 0.00% 0.07% 0.05% 0 Environmental mo
5 4780000 1061 4505 0.00% 0.07% 0.05% 0 Check heaps
118 128000 34631 3 0.08% 0.04% 0.05% 0 IP Input
47 64000 7175 8 0.00% 0.03% 0.02% 0 Per-Second Jobs
88 32000 14096 2 0.08% 0.02% 0.02% 0 BPSM stat Proces
331 52000 13494 3 0.00% 0.01% 0.01% 0 IP SNMP
333 36000 7002 5 0.00% 0.01% 0.00% 0 SNMP ENGINE
61 968000 121 8000 0.00% 0.00% 0.00% 0 Per-minute Jobs
351 116000 7435 15 0.08% 0.00% 0.00% 0 OSPF-1 Router
140 0 6756 0 0.00% 0.00% 0.00% 0 CEF: IPv4 proces
317 84000 681 123 0.00% 0.00% 0.00% 0 CCH323_CT
342 0 7284 0 0.00% 0.00% 0.00% 0 NTP
338 8000 711 11 0.00% 0.00% 0.00% 0 SCCP Application
157 0 573 0 0.00% 0.00% 0.00% 0 TCP Timer
114 0 35522 0 0.00% 0.00% 0.00% 0 IPAM Manager
65 0 1414 0 0.00% 0.00% 0.00% 0 HC Counter Timer
327 24000 3564 6 0.00% 0.00% 0.00% 0 WCCP V2 Protocol
164 0 7053 0 0.00% 0.00% 0.00% 0 bsm_xmt_proc
347 8000 28662 0 0.00% 0.00% 0.00% 0 MLD
21 4000 1414 2 0.00% 0.00% 0.00% 0 IPC Loadometer
24 4000 1999 2 0.00% 0.00% 0.00% 0 ARP Input
25 0 6411 0 0.00% 0.00% 0.00% 0 ARP Background
26 0 2 0 0.00% 0.00% 0.00% 0 ATM Idle Timer
27 0 1 0 0.00% 0.00% 0.00% 0 CEF MIB API
28 0 1 0 0.00% 0.00% 0.00% 0 AAA_SERVER_DEADT
29 0 1 0 0.00% 0.00% 0.00% 0 Policy Manager
30 0 2 0 0.00% 0.00% 0.00% 0 DDR Timers
31 0 4 0 0.00% 0.00% 0.00% 0 Entity MIB API
32 8000 833 9 0.00% 0.00% 0.00% 0 EEM ED Syslog
33 2132000 30 71066 0.00% 0.00% 0.00% 0 PrstVbl
34 0 2 0 0.00% 0.00% 0.00% 0 Serial Backgroun
35 0 1 0 0.00% 0.00% 0.00% 0 RO Notify Timers
36 0 1 0 0.00% 0.00% 0.00% 0 RMI RM Notify Wa
37 5864000 2218 2643 0.00% 0.00% 0.00% 0 SMART
38 0 7170 0 0.00% 0.00% 0.00% 0 GraphIt
39 0 2 0 0.00% 0.00% 0.00% 0 Dialer event
22 0 1 0 0.00% 0.00% 0.00% 0 Crash writer
41 0 2 0 0.00% 0.00% 0.00% 0 XML Proxy Client
42 0 1 0 0.00

robert.vizitiu1 · ‎09-23-2015

Hello,

I had the same issue on a Cisco 2921 router but I managed to solve it.

It seems the problem indeed was a recursive routing issue that made the cpu go crazy.

show processes cpu | exc 0.00%
CPU utilization for five seconds: 100%/3%; one minute: 99%; five minutes: 99%
PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
31    10143320   155304193         65 0.15% 0.12% 0.13%   0 ARP Input
67        8940    14968974          0 0.07% 0.04% 0.02%   0 Per-Second Jobs
85       32916    59836994          0 0.15% 0.15% 0.15%   0 Netclock Backgro
129     5362544    62215607         86 0.07% 0.06% 0.07%   0 IP Input
169    68653680      659600     104083 96.00% 95.04% 95.63%   0 Collection proce

Mike Orcutt · ‎05-09-2016

I had the same issue where the collection process was using CPU on a pair of internet routers. Ends up the people who previously configured the routers missed the "neighbor XX.XX.XX.XX next-hop-self" commands in the BGP settings creating an IP loop. Figured it out by going through the configuration of each router and reviewing the URL below.

http://www.cisco.com/c/en/us/support/docs/ip/border-gateway-protocol-bgp/13768-hsrp-bgp.html

high cpu due to Collection proce