I have a Cisco IE 4010 with dual power supply disabled

[grapevine]

I have a Cisco IE 4010 with dual power supply but the second shows disabled, could you please advise.

SW PID Serial# Status Sys Pwr PoE Pwr Watts
-- ------------------ ---------- --------------- ------- ------- -----
1A PWR-RGD-AC-DC-H OK Good Good 80
1B PWR-RGD-AC-DC-H Disabled Bad Bad 0

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 28 IE-4010-16S12P 15.2(8)E5 IE4010-UNIVERSALK9-M

[marce1000]

             - Could you check the PSU OK LED , on the power supply ?

   M.

[Leo Laohoo]

Can someone please re-seat the power cable to PS-2 and watch the logs?

Please share the logs when the power cable is re-seated.

[grapevine · Accepted solution]

I contacted the local site contact and it looks like the power cables werent connnected properly, its fine now. Thank you for your suggestions