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Interface Inactive status on 4507

marcio.tormente
Enthusiast
Enthusiast

Hello folks!

I'm dialing with a strange issue, my interface in the sup module appear as inactive, I already change the SFP, change the config routed to access and still the same.

CORE-VSS(config-if)#do sh int status mod 3

Gi1/3/3 *** LAN-TO-LAN CEN inactive routed full 1000 No Gbic

 

Seems the SFP is not recognized. anyone know how to solve this issue?

 

my sup is: WS-X45-SUP7L-E

IOS: cat4500e-universalk9.SPA.03.06.08.E.152-2.E8.bin

 

thanks

Marcio

15 Replies 15

Jaderson Pessoa
Engager
Engager
Dear marcio.tormente,

Its necessary upgrade your IOS.

Check it for IOS download: https://software.cisco.com/download/home/283904596/type?catid=268438038
Jaderson Pessoa
*** Rate All Helpful Responses ***

Hi
what SFP are you using in the sup ?

 

Here is the supported list for that supervisor

 

Transceiver Description Software Release
Network Device Product ID Transceiver Product ID Data Rate Form Factor Reach Cable Type Media Connector Type Transceiver Type Case Temp DOM HW Capable Minimum DOM SW
WS-X45-SUP7L-E SFP-10G-SR 10 Gbps SFP+ 300m (OM3) Duplex Fiber MMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-SR 10 Gbps SFP+ 400m (OM4) Duplex Fiber MMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-SR-S 10 Gbps SFP+ 300m (OM3) Duplex Fiber MMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-SR-S 10 Gbps SFP+ 400m (OM4) Duplex Fiber MMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-LRM 10 Gbps SFP+ 220m Duplex Fiber MMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-LRM 10 Gbps SFP+ 300m Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-LR 10 Gbps SFP+ 10km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-LR-S 10 Gbps SFP+ 10km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-ER 10 Gbps SFP+ 40km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-ER-S 10 Gbps SFP+ 40km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-ZR 10 Gbps SFP+ 80km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-ZR-S 10 Gbps SFP+ 80km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-10G-BXD-I 10 Gbps SFP+ 10km Single-strand SMF LC Optic -40 to 85C Y IOS 3.8.0E IOS 3.8.0E
SFP-10G-BXU-I 10 Gbps SFP+ 10km Single-strand SMF LC Optic -40 to 85C Y IOS 3.8.0E IOS 3.8.0E
SFP-10G-BX40D-I 10 Gbps SFP+ 40km Single-strand SMF LC Optic -40 to 85C Y IOS 3.8.0E IOS 3.8.0E
SFP-10G-BX40U-I 10 Gbps SFP+ 40km Single-strand SMF LC Optic -40 to 85C Y IOS 3.8.0E IOS 3.8.0E
SFP-H10GB-CU1M 10 Gbps SFP+ 1m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.2.0XO
SFP-H10GB-CU3M 10 Gbps SFP+ 3m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.2.0XO
SFP-H10GB-CU5M 10 Gbps SFP+ 5m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.2.0XO
SFP-H10GB-ACU7M 10 Gbps SFP+ 7m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-H10GB-ACU10M 10 Gbps SFP+ 10m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-10G-AOC1M 10 Gbps SFP+ 1m N/A (Incl AOC and DAC) AOC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-10G-AOC2M 10 Gbps SFP+ 2m N/A (Incl AOC and DAC) AOC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-10G-AOC3M 10 Gbps SFP+ 3m N/A (Incl AOC and DAC) AOC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-10G-AOC5M 10 Gbps SFP+ 5m N/A (Incl AOC and DAC) AOC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-10G-AOC7M 10 Gbps SFP+ 7m N/A (Incl AOC and DAC) AOC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-10G-AOC10M 10 Gbps SFP+ 10m N/A (Incl AOC and DAC) AOC N/A Cable 0 to 70C N IOS 3.6.0E
DWDM-SFP10G-XX.XX 10 Gbps SFP+ 80km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.5.0E IOS 3.5.0E
GLC-T

End Of Sale

10/100/1000 Mbps SFP 100m Cat5e/6A Copper RJ-45 Optic 0 to 70C N IOS 3.2.0XO
GLC-TE 10/100/1000 Mbps SFP 100m Cat5e/6A Copper RJ-45 Optic -5 to 85C N IOS 3.2.0XO
GLC-ZX-SM

End Of Sale

1 Gbps SFP 70km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO
GLC-BX-D 1 Gbps SFP 10km Single-strand SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
GLC-BX-U 1 Gbps SFP 10km Single-strand SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
GLC-BX40-D-I 1 Gbps SFP 40km Single-strand SMF LC Optic 0 to 70C Y IOS 3.8.0E IOS 3.8.0E
GLC-BX40-U-I 1 Gbps SFP 40km Single-strand SMF LC Optic 0 to 70C Y IOS 3.8.0E IOS 3.8.0E
GLC-BX80-D-I 1 Gbps SFP 80km Single-strand SMF LC Optic 0 to 70C Y IOS 3.8.0E IOS 3.8.0E
GLC-BX80-U-I 1 Gbps SFP 80km Single-strand SMF LC Optic 0 to 70C Y IOS 3.8.0E IOS 3.8.0E
GLC-BX40-DA-I 1 Gbps SFP 40km Single-strand SMF LC Optic 0 to 70C Y IOS 3.8.0E IOS 3.8.0E
GLC-EX-SMD 1 Gbps SFP 40km Duplex Fiber SMF LC Optic -5 to 85C Y IOS 3.4.1SG IOS 3.4.1SG
GLC-SX-MMD 1 Gbps SFP 1km Duplex Fiber MMF LC Optic -5 to 85C Y IOS 3.2.0XO IOS 3.7.2E
GLC-LH-SMD 1 Gbps SFP 550m Duplex Fiber MMF LC Optic -5 to 85C Y IOS 3.2.0XO IOS 3.7.2E
GLC-LH-SMD 1 Gbps SFP 10km Duplex Fiber SMF LC Optic -5 to 85C Y IOS 3.2.0XO IOS 3.7.2E
GLC-ZX-SMD 1 Gbps SFP 70km Duplex Fiber SMF LC Optic -5 to 85C Y IOS 3.4.1SG IOS 3.7.2E
CWDM-SFP-XXXX 1 Gbps SFP 100km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
DWDM-SFP-XXXX 1 Gbps SFP 80km Duplex Fiber SMF LC Optic 0 to 70C Y IOS 3.2.0XO IOS 3.2.0XO
SFP-H10GB-CU1-5M 10 Gbps SFP+ 1.5m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-H10GB-CU2M 10 Gbps SFP+ 2m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.6.0E
SFP-H10GB-CU2-5M 10 Gbps SFP+ 2.5m N/A (Incl AOC and DAC) DAC N/A Cable 0 to 70C N IOS 3.6.0E
 

Make sure your SFP is in right port first 2 10GB/1GB last 2 1GB only

UPLINK(SFP/SFP+)portsThe Supervisor Engine 7L-E has four uplink ports. Ports 1 and 2 support either 10GBASE SFP+ transceivers or 1000BASE SFPtransceivers. Ports 3 and 4 support only 1000BASE SFP transceivers. There are restrictions on the use of the uplink ports in bothsingle supervisor engine and redundant supervisor engine configurations and both 10-G and 1-G operation.

Hello Mark,

I'm using the GLC-LH-SMD

as i said, upgrade your IOS. I have had this issue times ago.
Jaderson Pessoa
*** Rate All Helpful Responses ***

Hello Jaderson,

 

according with the Cisco documentation is necessary version 3.2 or uper, and I'm using 3.6.

Dont see any bugs in release notes for that version but could still be software issue
i tested one there in my 45s and it shows up but theer sup8 running 3.6.7 , can you check your showinventory does it show there ?

4507A#sh inventory | i LH
NAME: "TenGigabitEthernet1/7", DESCR: "1000BaseLH"
PID: GLC-LH-SMD , VID: V01 , SN:

Your versions releadse notes
https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst4500/release/note/OL_32143-01.html#pgfId-2724364

Fenderbridge
Beginner
Beginner

Same exact thing happened to me.  If the core switch failed, our entire network would die upon reload.

 

The fix was upgrading to cat4500es8-universalk9.SPA.03.08.07.E.152-4.E7.bin

 

Turned out to be a bug.

As i said for him, but dont believe on me. :\

Jaderson Pessoa
*** Rate All Helpful Responses ***

Well, here's the bug report from my IOS version:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk74841

 

It is a 3.10.01E bug in my case, I'd imagine it may be the same here.

Hello, 

the bug is regard the module WS-X4448-GB-SFP, but I'm connected in the WS-X45-SUP7L-E.

I alredy have 02 interfaces in use (02 Ten works as giga) but I have the command "hw-mod uplink select tengigabitethernet" and another guy told me that fot this reason I can´t use the others 02 ports.

I'm working with VSS and with SSO redundancy mode.

Is this correct?

Well,

I Found it on Community, check if it help you: https://community.cisco.com/t5/switching/4507r-e-10g-uplink-connectivity-documentation/td-p/1749530
Jaderson Pessoa
*** Rate All Helpful Responses ***

This is a good Document, but, is regards SUP-6L, the same command is not available in the SUP-7L.
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