07-05-2012 06:30 AM - edited 03-07-2019 07:37 AM
Hi,
I got 10 Catalaysts 3750 (all of them identical) and I got tthe IOS Update. Anyway I only have service contract for 4 of them.
Am I allowed to update all of them? Or only the four devices which have the service contract?
Thanks for your help!
best regards,
Fabio
07-05-2012 11:27 AM
Technically, you can re-use the same download for all devices since they are identical.
Legally, you must have all your devices on service contract.
If one device fails during the upgrade or for other reasons, you will be left out in the cold.
07-05-2012 11:44 AM
Hi Edison,
thanks for your answer. I know that if it fails and the device does not have service contract I will have a problem.
I just wanted to know, if when I get a firmware for a device which has service contract, if I can use it with another identical device who hasn't.
07-05-2012 11:35 AM
It really depends.
If your compan is a Cisco partner for example there is no te above issue. Check what your contract is telling or contact Cisco (by chat as well)
HTH
Alessio
07-05-2012 11:44 AM
What can be understood as "Cisco Partner"? My company is huge and some say we are, some say we aren't.....
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