Kernel: Error: Mailbox - storage device read /// Log at Cisco 9400

[michailkopsiaftis]

Hi Guys,

Today i found the below logs at one of my switches Cisco 9400. Have you ever met again this error log;

%IOSXE-3-PLATFORM: R0/0: kernel: Error: Mailbox - storage device read failed! lslot 2

[xxkozxx]

I know this is an old thread but...

Had the same problem so I opened a TAC case. The engineer said this is a bug that is only internally visible to Cisco at this time. The only condition they have for it is that it appears on the 9400's with SUP's. The TAC-recommended fix is to reload the switch. I was unable to ascertain from TAC if/when there is a fix for it or what the cause is.  

[balaji.bandi]

what IOS XE code running, may be upgrade to new IOS XE and observ.

[twhite2001]

Bug ID would have been helpful

[marce1000]

  @twhite2001      FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwm05350

  M.