MSFC card is not showing

Shahab Khan · ‎07-25-2013

Hi All,

One of our client is having Cisco 6513 with SUP720-3B. Currently they are running with CatOS version 8.5.2. Now we are planning to upgrade it to IOS. Though SUP720-3B comes with MSFC card, but in this case I am not seeing MSFC card in either show version nor in show module.

So, my query is how can we troubleshoot in CatOS to identify whether the MSFC card is faulty or not.

Regards,

Shahab

InayathUlla Sharieff · ‎07-25-2013

Shahab,

Can you post output of show module.

Also try the following command:

Catos> Session X (X- should be replaced with the number of sup module number.

Example:

If the sup module is install;ed on slot 5 then:

cat6k(enable)Show module

Mod Slot Ports Module-Type               Model               Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
5   5    9     1000BaseX Supervisor      WS-SUP32-GE-3B      yes ok
15  5    1     Multilayer Switch Feature WS-F6K-MSFC2A       no  ok

Cat6k>session 15

HTH

Regards

Inayath

Shahab Khan · ‎07-25-2013

InayathUlla,

Here is the show module output.

Mod Port Model Serial # Versions

--- ---- ------------------- ----------- --------------------------------------

1 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

2 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

3 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

4 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

5 48 WS-X6548-GE-45AF Hw : 12.6

Fw : 7.2(1)

Sw : 8.5(2)

6 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

7 2 WS-SUP720-3B Hw : 4.7

Fw : 8.5(4)

Fw1: 8.5(2)

Sw : 8.5(2)

Sw1: 8.5(2)

WS-F6K-PFC3B Hw : 2.5

Sw :

8 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

9 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

10 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

11 48 WS-X6548-GE-45AF Hw : 12.6

Fw : 7.2(1)

Sw : 8.5(2)

12 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

13 48 WS-X6548-GE-TX Hw : 10.1

Fw : 7.2(1)

Sw : 8.5(2)

Regards,

Shahab

Shahab Khan · ‎07-25-2013

Sorry I the above output is of show version. Below is the show module output.

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

2 2 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

3 3 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

4 4 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

5 5 48 10/100/1000BaseT Ethernet WS-X6548-GE-45AF yes ok

6 6 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

7 7 2 1000BaseX Supervisor WS-SUP720-3B yes ok

8 8 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

9 9 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

10 10 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

11 11 48 10/100/1000BaseT Ethernet WS-X6548-GE-45AF yes ok

12 12 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

13 13 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX yes ok

While giving Catos> Session 15, I am getting the error "module 15 is not installed"

InayathUlla Sharieff · ‎07-25-2013

Note:

In certain circumstances, the MSFC is not displayed when you issue the commands that this document shows. If the MSFC does not display in the output when you issue the commands, but you are certain that a routing engine exists on the Supervisor Engine module, you need to recover the MSFC. For the recovery method, refer to the document

Recover an MSFC Missing from the Supervisor Engine show module Command

.

HTH

Regards

Inayath

Shahab Khan · ‎07-25-2013

Is this recovery method is for CatOS or IOS?

InayathUlla Sharieff · ‎07-25-2013

catos