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Output packet drops at the 3850

AllertGen
Level 3
Level 3

Hello, everyone.

Does anyone can help with troubleshooting problem with output packet drops at the 3850 switch? The problem is that I see a lot of packet drops at the some interfaces at the low traffic rate (maximum is 100 Mbits at the 1G ports).

GigabitEthernet1/0/26 is up, line protocol is up (connected) 
  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 165898
  Output queue: 0/40 (size/max)
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     165898 output errors, 0 collisions, 0 interface resets
     0 unknown protocol drops
GigabitEthernet2/0/26 is up, line protocol is up (connected)
  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 18264
  Output queue: 0/40 (size/max)
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     18264 output errors, 0 collisions, 0 interface resets
     0 unknown protocol drops

interface Port-channel36
 switchport
 switchport access vlan 1
 switchport trunk native vlan 1
 switchport private-vlan trunk encapsulation dot1q
 switchport private-vlan trunk native vlan tag
 switchport mode trunk
 no switchport nonegotiate
 no switchport protected
 no switchport block multicast
 no switchport block unicast
 no ip arp inspection trust
 ip arp inspection limit rate 15 burst interval 1
 ip arp inspection limit rate 15
 load-interval 300
 carrier-delay 2
 no shutdown
 ipv6 mld snooping tcn flood
 ipv6 mfib forwarding input
 ipv6 mfib forwarding output
 ipv6 mfib cef input
 ipv6 mfib cef output
 snmp trap mac-notification change added
 snmp trap mac-notification change removed
 snmp trap link-status
 arp arpa
 arp timeout 14400
 spanning-tree guard root
 spanning-tree port-priority 128
 spanning-tree cost 0
 hold-queue 2000 in
 hold-queue 40 out
 ip igmp snooping tcn flood
 no ip dhcp snooping information option allow-untrusted
 no bgp-policy accounting input
 no bgp-policy accounting output
 no bgp-policy accounting input source
 no bgp-policy accounting output source
 no bgp-policy source ip-prec-map
 no bgp-policy source ip-qos-map
 no bgp-policy destination ip-prec-map
 no bgp-policy destination ip-qos-map

interface GigabitEthernet1/0/26
 switchport
 switchport access vlan 1
 switchport private-vlan trunk encapsulation dot1q
 switchport private-vlan trunk native vlan tag
 switchport mode trunk
 no switchport nonegotiate
 no switchport protected
 no switchport block multicast
 no switchport block unicast
 no ip arp inspection trust
 ip arp inspection limit rate 15 burst interval 1
 ip arp inspection limit rate 15
 load-interval 300
 carrier-delay 2
 no shutdown
 ipv6 mld snooping tcn flood
 ipv6 mfib forwarding input
 ipv6 mfib forwarding output
 ipv6 mfib cef input
 ipv6 mfib cef output
 snmp trap mac-notification change added
 snmp trap mac-notification change removed
 snmp trap link-status
 cts role-based enforcement
 cdp tlv location
 cdp tlv server-location
 cdp tlv app
 arp arpa
 arp timeout 14400
 channel-group 36 mode active
 spanning-tree guard root
 spanning-tree port-priority 128
 spanning-tree cost 0
 hold-queue 2000 in
 hold-queue 40 out
 ip igmp snooping tcn flood
 no ip dhcp snooping information option allow-untrusted
 no bgp-policy accounting input
 no bgp-policy accounting output
 no bgp-policy accounting input source
 no bgp-policy accounting output source
 no bgp-policy source ip-prec-map
 no bgp-policy source ip-qos-map
 no bgp-policy destination ip-prec-map
 no bgp-policy destination ip-qos-map

interface GigabitEthernet2/0/26
 switchport
 switchport access vlan 1
 switchport private-vlan trunk encapsulation dot1q
 switchport private-vlan trunk native vlan tag
 switchport mode trunk
 no switchport nonegotiate
 no switchport protected
 no switchport block multicast
 no switchport block unicast
 no ip arp inspection trust
 ip arp inspection limit rate 15 burst interval 1
 ip arp inspection limit rate 15
 load-interval 300
 carrier-delay 2
 no shutdown
 ipv6 mld snooping tcn flood
 ipv6 mfib forwarding input
 ipv6 mfib forwarding output
 ipv6 mfib cef input
 ipv6 mfib cef output
 snmp trap mac-notification change added
 snmp trap mac-notification change removed
 snmp trap link-status
 cts role-based enforcement
 cdp tlv location
 cdp tlv server-location
 cdp tlv app
 arp arpa
 arp timeout 14400
 channel-group 36 mode active
 spanning-tree guard root
 spanning-tree port-priority 128
 spanning-tree cost 0
 hold-queue 2000 in
 hold-queue 40 out
 ip igmp snooping tcn flood
 no ip dhcp snooping information option allow-untrusted
 no bgp-policy accounting input
 no bgp-policy accounting output
 no bgp-policy accounting input source
 no bgp-policy accounting output source
 no bgp-policy source ip-prec-map
 no bgp-policy source ip-qos-map
 no bgp-policy destination ip-prec-map
 no bgp-policy destination ip-qos-map

The queue size at the other side is 75. So there shouldn't be any problems. Also I didn't have this problem before IOS update (previous version was 03.02.03 and current one is 03.06.06)

Best Regards.

17 Replies 17

c.church
Level 1
Level 1

I did, but that is specific to IOS-XE 3.6 or 3.7.  The 16.x we have doesn't have some of the show commands to confirm what queue the drops are occurring in.

 

I have the same problem for 16.6.8 code. How did you resolve this problem?

AKohler07
Level 1
Level 1

Note16.x.x and later QoS CLI command changes are documented in this guide Troubleshoot Output Drops on Catalyst 9000 Switches. This document is Catalyst 9000 Series, but shares the same ASIC as the 3850. Use this guide for 3850 on 16.x.x or later IOS XE versions.

 

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-9300-switch/216236-troubleshoot-output-drops-on-catalyst-90.html

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